I have borrowed a video camera; I can't download the video....Help?

[KatyMac]

It's a sony HDR-SR10 - I have Windows XP

this page

Says they won't speak to each other....can I fix it?

[KatyMac]

I don't know - I'm a techno disaster

I borrowed DD's computer downloaded onto that - used a memory stick to transfer it to my laptop

Then found out it needed converting to .wmv from .mov

Nannynick recommended 'Handbrake' which doesn't seem to be downloading

I kind of feel pleased I got this far; and kind of embarrassed I only got this far (iyswim)

[KatyMac]

Thanks - you made me realise how far I've got!

[HabbaDabbaDoo]

What is the end objective? To burn off a DVD or to simply watch it on the laptop? If the latter then why not download a media player that handles .mov files?

[HabbaDabbaDoo]

Forgot to mention that the Apple QuickTime player handles .mov files and it's free to download from the Apple website.

[KatyMac]

Will that mean we can upload it to You-tube?

[KatyMac]

Nope - quicktime won't open it

Thanks for the suggestion

[HabbaDabbaDoo]

I haven't tried uploading to YouTube but I suspect that they can take files in all the common formats, .mov included.

It's strange that QuickTime won't open you file. Do you get a message about it not being able to open a file with this type? I'm wondering whether your file is damaged.

[KatyMac]

It plays in VLC media player......it is odd

[KatyMac]

I have downloaded & cleared my computer of lots of additional add on bits about 8 programmes none of which can do this

I feel a bit stupid!

[HabbaDabbaDoo]

...but what error message, if any, are you getting?

[KatyMac]

I have sorted it by dumping my (XP) laptop & doing it on DD's (Windows 7) & it worked first time no conversion needed



How bizarre!