Someone bought an item on Sunday evening by instant payment (we're talking £7.50)and emailed me on Tuesday morning to ask if I'd posted it yet. I explained that I'd just claimed the funds the previous day and as it takes 3-5 days for paypal funds to clear it would be sent at the end of the week.
Just had a snippy email to say she needed it for the weekend, that she wouldn't have bought it otherwise, and that the funds were there but it would take that time for my bank to claim them. I didn't state that in my listing that I would only send once the paypal funds had cleared but I thought that was standard.
Should I have sent the item before the funds had been claimed?
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Question re paypal - am I being unfair to the buyer?
22 replies
paolosgirl · 11/02/2009 16:42
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