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How can I, as a seller, leave feedback? Nothing happens when I click on it!

8 replies

gaussgirl · 26/01/2009 16:31

I'm trying to leave feedback to 2 buyers who paid quickly. I posted their items today and think it's polite to leave f/b for them before expecting them to f/b me! However, every way I access 'leave feedback', I select the item, and get the choices 'positive' or 'I will leave feedback later'. A) Do I have a neutral or neg option anymore (I know this has all changed since I was active on ebay 5 years ago!) and b) what happens is if I click on 'positive', then on 'Leave feedback', absolutely nothing happens! No egg timers turn over, no new pages open etc. I thought you had a 'star rating' thing for communication/reasonableness of postage/ item as described etc to rate?? Or is that only for buyers??

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bubblagirl · 26/01/2009 17:23

as seller you can only leave positive feedback that was the new silly rule that came about

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bubblagirl · 26/01/2009 17:24

when you buy from someone you get to do star ratings for them as a seller as a seller you can only leave positive

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gaussgirl · 26/01/2009 17:57

Ok-aaay! But it still doesn't DO anything when I click on it.

Wonder when someone else will come up with an ebay idea that goes back to its fundamental roots? Its genius was the feedback system.

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bubblagirl · 26/01/2009 18:11

are you writing the message to say paid fast etc then clicking leave feedback?

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sixlostmonkeys · 26/01/2009 18:50

I'd wait until the transaction is complete anyway before you try to leave feedback - paying for an item is only the start of the transaction....anything can go wrong after that.
It may be a glitch, but take advantage and wait until the transaction is complete

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gaussgirl · 26/01/2009 19:55

OK, but if the cash is in my paypal account- and we ARE talking a total of 7 quid here!- Thing is, I'm not getting anywhere to write 'quick payer!'

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bubblagirl · 26/01/2009 20:12

what browser are you using i find in safari i have troubel accessing pages

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sixlostmonkeys · 26/01/2009 20:36

even though the money is in your paypal account the buyer can instigate a chargeback, claim item not received, damage the item, become abusive etc etc - and they will have a lovely positive feedback despite all that. I'd wait.
It's probably a glitch.

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