I bought a queen anne cruet set for DHs aunty off ebay for christmas. Cost me £7.51 with postage. Described as unused, in excellent condition and would make an ideal gift. Anyway, this morning it came and the whole box was dented cos it had been dropped by royal mail, and it was only wrapped in a single layer of brown paper anyway. Well I was going to rebox it anyway, but when I opened it, all the silver plate on the top of the salt, pepper and mustard pots are discoloured. the plate they all sit on is really brown on the handle and underneath. the photograph on the listing doesn't show any of this (obviously had the pots and handle 'the right way around') and there is no mention of any discolouring in the listing either. i don't feel able to give this as a gift, but it says in the listing that the seller does not accept returns. Can I still ask them for a refund?? TIA
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item not as described but seller doesn't accept returns. What should I do?
11 replies
AnAngelWithin · 21/11/2008 12:00
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