Buyer from Canada, I only specified UK postage...

[redclover79]

Just received payment from buyer for a dress I sold on Sunday only to discover they're from Canada! In my listing I specified I would only post to the UK, so I've emailed explaining saying I will need to work out extra postage and if they're happy to pay extra then I'm happy to post it.
Is there anyway I can block bidders from other countries? I only sell bits and pieces occasionally and this has never happened before.

[expatinscotland]

You don't have to sell to her if you designated UK only in your listing.

Yes, you can block bidders from other countries.

But I can't remember how so bump!

[sixlostmonkeys]

change your preferences to block bidders from countries to which you don't post

although..... it is no extra effort to post worldwide - and there are a lot more potential customers if you sell worldwide

[redclover79]

thanks expat and six. I've never posted anything more than a letter to Canada before now, do I need to concern myself with customs and stuff?!

[sixlostmonkeys]

the PO will give you a sticker to put on the back of the parcel for customs.
have a look at the royal mail website - it explains all you need to know, gives you prices and weight limits etc, just like the UK postage

[redclover79]

thanks six, have just had a look at RM, doesn't look like it's going to cost too much more to send, do you have to pay for the customs sticker as well? And how do I invoice for just the difference in postage?! Sorry for all the questions, I'm rather sleep deprived at the moment and I'm having to read things 3 times over before the sink in!