I have sold a monitor to someone in germany. I posted it with special insurance etc and it has arrived. The monitor was brand new in the box so I never took it out. They are now saying there is no way the monitor is brand new as it has scratches all over it. So what am I supposed to do now? It cost £18 to post it to Germany so would be the same ot post back and monitor sold for £47. Now it usually retails at £70 and I am pretty sure it was in perfect condition as I have another here exactly the same.
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