So I made a mistake when listing a prom dress - I put size 12 in teh title, although everything else said 10 including the photos. Another eBayer pointed it out but it was too late to change the listing as close to the auction end.
I emailed the winner immediately with the issue - heard nothing.
Sent the parcel
Then got an email back asking for refund as dress was too small. I apologised profusely and offered full refund and asked for item back ASAp as I wanted to relist because it was peak prom dress buying time
On 11 june she asked for my address which I gave
20 June I asked her again to send the item asap so I can relist it.
Heard nothing since.
Would it be reasonable to say - unless i receive the item by XX date I cannot offer a refund? I can't wait all summer!
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Your advice please - offered full refund to a buyer and the item's still not been returned to me
4 replies
Finbar · 30/06/2015 20:11
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