Sent out a designer leather jacket which went for only £10.00 last week. This jacket was in perfect condition, no damage, no signs of wear or tear to the leather, just perfect. Have since received an email from the buyer saying that although the jacket looks like the one I photographed it is not the same jacket, she says it is very worn and damaged. I am annoyed at this because the jacket was in immaculate condition and I did not appreciate her accusing me of sending out a different item. She actually said I had sent the wrong item and put about a million explanation marks after the sentence (that wound me up a lot). What should I do??? I have over 2500 positive feedback (100%) rating so have been selling for a long long time but can't understand what this woman is on about??
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