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Have I been scammed?

(5 Posts)
EdieBlizzard Sun 08-Sep-13 15:16:36

I purchased two customised wooden carved door plaques for my children from an ebay seller - paying £22 for the two. I waited and they didn't arrive - the seller finally contacted me six weeks later saying there had been a problem (blamed her husband !) and said she would re-send them. Weeks later - nothing.

Now seller won't respond to emails and ebay wont let me put in a resolution claim as 45 days have elapsed. Furthermore, when I try and put in the item number, it says that the item no longer exists.

I'm wondering whether sellers email just prior to the 45 day limit was a way of delaying the process until too much time had elapsed for me to have had any recourse...

Any wise advice - other than for me to be more on the ball with regards to timescales next time?!

Coconutty Sun 08-Sep-13 15:18:37

I think you have been a bit silly to wait nearly 6 weeks tbh, I usually give them 8-9 days and then start chasing.

Be more on the ball next time, sorry that you've learnt the hard way.

NatashaBee Sun 08-Sep-13 15:20:51

Message withdrawn at poster's request.

EdieBlizzard Sun 08-Sep-13 15:23:52

Very funny, NatashaBee grin - you're right, 'tis a lesson learnt! The only reason I originally waited was because seller said it would take 3 weeks for items to be made and sent....even writing this is making me think 'idiot'!!!

LilyBossom Sun 08-Sep-13 15:38:03

If it was a credit card or debit card verified by visa you can file a chargeback and get your money back that way

You have 60 days to leave feedback so make sure you do so, and low stars if you want them to count.

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