Postage

[eminemmerdale]

I have agrred to accpet some items back (as the buyer quite clearly didn't deem them 'good enough' to sell on), however, I really don't want to have to pay their postage - they decided the items weren't of the quality they wanted, so must I pay their postage? I shouldn't have accepted them back but this has never happened to me before :(

[eminemmerdale]

spelling !! argh.

[fergoose]

well first of all you have to accept them back if they aren't as described, not really a choice on that one

And if they are not as described a good seller will refund the return post costs on top of the original item & P&P cost to which the buyer is entitled.

[eminemmerdale]

Well she decided they weren't as described not me! Thanks for that though.

[sarahtigh]

yes but make sure you specify to be returned as sent you do not want to agree for a return and find she wants 1st class signed for when you sent second class so if I agree to a return i state clearly that max postage is what it cost to send