I bought a velvet bust to photograph jewellery on.
Received it yesterday. Its obviously new but has some marks arcoss it in varios places, like its been pressed against a few shelves or something ?? . These show up in the photos and I am unable to use it for the use I bought it for.
I have contacted the seller who has said that 'apparently if you brush it with a a damp cloth then it should remove the marks' , it hasn't - didn't think it would to be honest because they are indented iyswim.
I haven't told her this failed yet, can I ask for a partial refund? If I return then I am fairly sure that she won't refund p&p (which due to size I'm guessing is going to be at least £4)and I can use it, just not for what I intended.
TIA
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Item has marks....
2 replies
SantaKissedBonkeyMollocks · 28/11/2012 09:48
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