but I don't know what to do. I like the item and I could pay to have it repaired, but it was clearly broken before it was sent - it was not the sort of damage that would have occurred in the post.
The item was described as in "excellent condition". I would have been happy with the price I paid had it been in excellent condition, but it isn't. I don't know whether to ask for a refund as I do like the item. I could easily have it repaired, but the repair would detract from the appearance of the item. The item is currently unusable. I have never left negative feedback before. When I have on the odd occasion bought something that wasn't exactly as described I have just not left any feedback. I have not bought loads on ebay and I am about to start selling on there so I am mindful that I want good feedback. I don't think sellers can leave negative feedback for buyers any more, can they? I just don't like the stressy exchanges you read when a buyer leaves negative feedback. I paid immediately. The seller had 100% positive feedback.
I am very annoyed because the seller is taking the piss. I don't know whether to suck it up and get it repaired or ask for a refund. I suppose the real issue is that I would not have paid that price had I know it was damaged, but I can't ask for a partial refund, can I? I also fully expect the seller to say it was fine when she posted it, but I don't see how it can have been.
WWYD?
BTW, I am a regular but have namechanged.
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I've bought an item not as described (ie broken)
5 replies
Disappointedbuyer · 05/10/2012 15:19
OP posts:
ThunderboltKid ·
05/10/2012 15:22
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