Hi.
I had an Advantage Gold account for almost 8 years. I was very young when this was pushed upon me and was given all the promises of better credit, better mortgage rates, a better rate for a loan (the reason I had gone in to the bank in the first place was for loan advice) and I was told as I had very little credit history I really needed this account. This was in 2001. After all the hikes I cancelled the account at the end of 2008 in store and asked to complain there and then about the hard sell of the account etc.
I was told it was needed to be in writing and fully intended to do so.
I was pregnant at the time and shortly after this was rushed to hospital and gave birth to a very poorly premature baby. I had another child shortly after and then a battle with depression and anxiety and before you know it 6 years has passed.
The whole bank thing slipped my mind until recently and I lodged an official complaint with Natwest. They have responded with a letter saying that I am outside of any timeframes and therefore there is no case.
Would the FOS agree? Is it worth getting them involved or shall I just shelve it as youthful bad judgment?
Anyone had any similar experience?
Thanks for reading.
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Packaged account reclaim denied, worth FOS???
9 replies
TreeHuggerMum1 · 04/06/2015 19:26
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