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AIBU?

really pissed off with tesco

23 replies

Fibilou · 09/06/2010 12:13

Just bought some of their value unsalted butter to make cream cheese frosting for a cake. Said butter totally split and I have wasted £4. Not impressed

Goodness knows what must be in the butter for it to split on contact with icing sugar.

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emptyshell · 09/06/2010 12:15

I've never had any problem with it to be honest - and I've usually got a block of it in the fridge for cooking purposes (Lurpak spreadable or bust for toast purposes).

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Funkycherry · 09/06/2010 12:17

Their freephone customer service number is 0800-50-55-55

Call and make a fuss about the other igredients it ruined, cost of travel to the store etc..

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jenroy29 · 09/06/2010 12:19

Is it called blended, morrisons do one too, I think that is what ruined a really nice sounding recipe for cheesecake that I made using marshmallows, condensed milk, chocolate chips etc. very annoying. They should say on the packaging that it will not behave like butter in recipes but it's just about ok for spreading on toast!

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jenroy29 · 09/06/2010 12:21

Funkycherry, like it get compo and tesco are so customer relation aware, you will get a voucher at least.
Someone should start a thread about best payout from moaning!

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Funkycherry · 09/06/2010 12:23

Not too many complaints though - I'm a shareholder and like them to keep their profits up ;)

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jenroy29 · 09/06/2010 12:25

Ha, don't think there is any danger of tescos profits dropping any time soon!

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Funkycherry · 09/06/2010 12:27

Well announced yesterday that Terry Leahey is retiring next year so who knows what the new head will do with the company.
Sorry for hijack OP

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Fibilou · 09/06/2010 12:33

Nope, the packaging says "100% butter, no added salt".

I was a pastry chef in a 5* hotel for 4 years, run a cake decorating business so am pretty experienced at making buttercream. The only thing I have changed is the brand of butter.

Actually, I think I might have bought it before and had exactly the same problem, it's just that I had forgotten. Yes, it's coming back now - a big batch of whipped buttercream involving 12 eggs, lots of sugar nad the Tesco Value butter.

They really should say it is not suitable for baking

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StayingDavidTennantsGirl · 09/06/2010 12:42

I'm sure I've used the tesco value butter for buttercream and baking, but I use the slightly salted one - maybe that makes a difference? I know it's a bit odd, but I like a very slight hint of salt in buttercream.

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porcamiseria · 09/06/2010 13:12

I thought you were overwhelmed and too busy OP. so why post about the butter, get cooking?!!! you have lost my sympathy now

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Fibilou · 09/06/2010 13:15

If there was a "sticking your tongue out at porca" emoticon I would use it now

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lazarusb · 09/06/2010 17:10

I have used this lots of times without problems, maybe it was a dodgy batch? Contact Tesco, let them know what happened and I am sure they will be helpful.

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PigletJohn · 09/06/2010 17:24

what does "split" mean, about butter?

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ScreaminEagle · 09/06/2010 17:27

This reply has been deleted

Message withdrawn

TheProvincialLady · 09/06/2010 17:29

Sounds like you have learned a value-able lesson here.

[have been dying to say that for ages]

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benbon · 09/06/2010 19:08

i use the value butter all the time for my buttercream... not had a problem with it myself...

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StealthPolarBear · 09/06/2010 19:12

yes, I want to know that too!

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StayingDavidTennantsGirl · 09/06/2010 19:23

I've just made a banana loaf, and a batch of cupcakes and the buttercream for them, with value butter, and it was fine.

The only problem is that the cakes aren't cool yet and I WANT TO EAT ONE NOW!!

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nannyl · 09/06/2010 20:22

i also use value butter for cooking almost always..

have never had a problem (but dont use it for spreading on bread etc, then only lurpack will do!)

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Grandhighpoohba · 09/06/2010 21:05

A story about Tesco Value butter. Many years ago, I was working for a company who put on Scottish historical events. Anyway, we were doing a highland games day for a big company from England, where they got to come and toss the (mini)caber etc. Me and one other woman were dressed as ye olde scottish wenches, pretending to churn butter and make scottish baked goods which the audience got to sample. All these baked goods were in fact from the tesco value range, as was the butter, which we had softened and battered about a bit with wooden paddles to make it look authentic. So, the audience go for their meal in the main barn, and all come back out with their rolls from the soup course, as our "homemade" butter was the best they had ever tasted! Felt quite bad about it really, but have tended to buy value butter ever since.

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gerontius · 09/06/2010 23:41

What does "split" mean?

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StayingDavidTennantsGirl · 10/06/2010 00:08

Split is when the butter separates into curds and oil, gerontius.

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PigletJohn · 10/06/2010 07:50

does it usually make a difference if its unsalted? or if its a very hot day? This is just for my interest. I had always assumed that Value butetr wasn't made specially, it would just be mixed up from whatever they could find cheap on the market, or possibly old stock from cold storage.

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