to be furious at play.com

[maltloafeater]

Trying to track down a copy of professor layton and the curious village for christmas.

Play.com showed it as being in stock on monday for 16 mins so I placed an order.
Received an e-mail saying order received.
Checked satus of order and it said 'awaiting stock'

Phoned to ask if my order would be dispached, but was told it was no longer availble and they would not be getting any more in so they has CANCELLED MY ORDER.
How dare they do this. They have been taking more orders on tuesday and wednesday since I placed mine with no hope of fullfilling them.

Complained to the manager that they should not be so quick to cancel my order as surely a place on a waiting list is better than nothing, but she is unable to reinstate the order.

Rant over, but will not be using play.com again.

[tiredemma]

they did this to me last christmas ( and took about three weeks to refund my money)

[maltloafeater]

At least they haven't taken the money for the order. People are making a fortune selling them for twice the rrp on e-bay.

[quickdrawmcgraw]

impossible unless you download it to an R4

[JumpingJingleBellsDizzy]

what is it?

Amazon once did the same to me. NO email and I had to check like you to see that it wasn't in stock

[NorbertDentressAngel]

I'm surprised to hear that about Play.com -I've always found them excellent.

[DoesntChristmasDragOn]

If it helps, I don't like the game very much.

[JumpingJingleBellsDizzy]

I managed to get numberjacks countdown to christmas from play.com and it's getting packed ready for dispatch. Phew!

[Ashantai]

I used them for the first time last week after finding the ds game i wanted was cheaper there than on amazon.

I was a bit wary of using them but i'm very impressed with their free delivery and my game was here in 5 days.