To think Talk Talk are trying to ruin my life? <dramatic >

(14 Posts)
SouthernComforts Wed 14-Sep-16 21:38:13

I'm a talk talk customer, and a few days ago I got an email (and a letter, then another email hmm) telling me my broadband speed was too slow and I could upgrade to fibre optic for a super special price. I've never noticed my broadband speed before then, I steam movies etc with no issues.

Since i got the email my broadband is terrible! Netflix keeps buffering and I player has given up completely angry. I've turned my wifi off on my phone as it's slower than 3G.

AIBU to think those talk talk bastards have turned my internet down to force me into upgrading?! Or am I being paranoid?

LineyReborn Wed 14-Sep-16 21:40:04

Same here from BT.

LineyReborn Wed 14-Sep-16 21:40:22

Cunts.

SouthernComforts Wed 14-Sep-16 21:46:27

I'm glad it's not just me (sorry grin). But yes, cunts.

They must have short memories though.. I'm a champion complainer. When I first signed up I had so many complaints and 'goodwill gestures' going that for several months they were paying me for my sky package.

LineyReborn Wed 14-Sep-16 21:49:33

I've had ££ back from BT for pissing me about.

But I'm out of contract and can go anywhere now for a nice introductory offer with any other company.

They are idiots.

Imnotaslimjim Wed 14-Sep-16 21:49:43

YANBU at all. DH is an IT engineer and has customers complaining all the time. Nothing he can do about it though!

liz70 Wed 14-Sep-16 21:53:55

Oh, they weren't that bad, surely. I quite liked "It's My Life". The singer was a right miserable looking cunt, though, I'll grant you.
I'll get me coat.

SouthernComforts Wed 14-Sep-16 22:08:29

Im trying to gather enough patience to call them (and throw away several hours of my life..)

LineyReborn Wed 14-Sep-16 22:12:50

liz I prefer Life's What You Make It with the batshit drummer in the bush.

TodaysFishIsTroutALaCreme Wed 14-Sep-16 22:12:50

If talk talk was the last service provider in the world, I would chose to go without a phone.

SouthernComforts Wed 14-Sep-16 22:16:40

grin liz.

Justwanttoweeinpeace Wed 14-Sep-16 22:17:53

Speaking from experience, don't call. Live chat. Then when you've gone round the houses ten times cut and paste the whole conversation and email it to

dido.harding@talktalkplc.com

Someone from her PA's office will solve the problem like a normal human being.

Good luck OP. It's taken me since July to finish arseing about with them.

SouthernComforts Wed 14-Sep-16 22:28:24

Today, I agree. I wish I'd heeded the warnings..

Vodafone are on my shit list too.

And DD. She came home and announced she has to dress up as her 'favourite historical person' tomorrow.. as if 7 year old has a top ten list of dead folk hmm

<breathe>

SouthernComforts Wed 14-Sep-16 22:31:01

Oooh thanks Just.

I've been down the live chat road.. I always screenshot the bit where they agree as evidence.. I'll save that email!

Join the discussion

Join the discussion

Registering is free, easy, and means you can join in the discussion, get discounts, win prizes and lots more.

Register now