Our broadband is slow and we can't watch any catch up tv because it buffers. So I think I'll phone our provider talk talk and get it sorted. No they cannot do anything as the speed does not support the tv/broadband package we are on.
We can downgrade (cheaper but still no catch up tv so no game of thrones!)
We can leave but will need to pay approx £250!
Or we can upgrade to fibre £50 fee plus £7.50 per month but we will have to sign up for another 18 months and they cannot guarantee that it will fix the problem!
Is there anything we can do?I have put in a formal complaint.
Please or to access all these features
Please
or
to access all these features
AIBU?
To be cross with talk talk.
1 reply
Izzabellasasperella · 25/04/2016 14:01
OP posts:
Please create an account
To comment on this thread you need to create a Mumsnet account.