ARGH!!!!!!!!!
I was asked to send details of my childcare payments to them back in January and have only today received their response telling me that I have miscalculated by £60 per week and that my tax credits will now be reduced and I will have to start repayments.
I have definitely not mis calculated - they have. They have managed to mess up a simple calculation; that I pay £425 for DD1 and £625 for DD2 per month, equalling £262 per week, to tell me that according to their calculations I only pay £206 per month.
I phoned them only to be told I would have to go through an appeal process ( God knows how long that will take) . Also phoned HMRC who were very nice and rather scathing of Concentrix! But they can't help until I have gone through the motions of the Concentrix appeal.
ARGH again! What am I going to do now? £240 per month is supposed repayments is beyond the joke. And I'll still have to find £1050 per month in childcare.
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To want to put a curse upon Concentrix (HMRCs third party)
14 replies
Elle80 · 04/04/2016 14:10
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