Name changed as this could identify me.
Dd1 is 15. She has had fixed braces for almost two years. Her regular orthodontist is lovely, no problems there.
To cut a long story short, she has been inappropriately touched (in my opinion) by one of the other members of staff. The first time he stroked her arm, I didn't know as she didn't tell me, the second time he held her hand, both while she was reclined in the chair. I made a complaint to the practice manager who assured me should would look in to it. She called me a week later to say she had spoken to him and he didn't feel he had done nothing wrong and was just reassuring her. I told them I was far from happy with this and I wanted assurances that he would not be in contact with dd again.
Fast forward to last week. She got her braces off and had to return a few days later to get her retainer fitted. I didn't see this man but when she came out the room she was crying. It turned out that he was the one who fitted it and he has been stroking her face.
I went straight down to see the practice manager and told her how angry we are. I have the address to make a formal complaint but that seems to be an inhouse address. I feel that I want to make it more official as this chap is clearly so arrogant that although he is aware that a complaint has been made before, he has still not got the message that touching teenage girls while they are in a vulnerable postion is just not on.
I'm sure I'm not overreacting, but give it to me straight. Am I?
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AIBU?
Orthodontist, is it time for a formal complaint or am I overreacting?
32 replies
AssembleTheMinions · 10/05/2015 09:38
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