I have seen the phrase “the customer is always right” trotted out a few times on these forums and I was wondering if some folk here honestly believe that is the case? Having worked for a number of restaurants, pubs and corporate catering companies throughout my uni years I came to the rapid conclusion that not only can customers be wrong but they can fucking rude to boot. Most service industry workers put up with a fair bit of crap as that is deemed as part of the job but I can’t see why they have to put up with outright bullying, rudeness and general obnoxious behaviour just because money is changing hands.
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TheFarceAndTheSpurious ·
15/04/2014 09:49
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