As soon as I heard the news item about the checkout assistant in Sainsbury telling the customer (while yabbering on their mobile) that they would only start ringing the items through when the person put their phone away, I felt they were absolutely justified and very brave. And also to think that Sainsbury shot themselves in the foot by NOT backing their employee up (they have since cynically changed their stance).
Checkout people do a great job, despite pretty crap conditions (try staying smiling for a whole 6 hour shift and listening to that bloody beep, beep beep OMG) and they don't need people with zero social skills holding things up and not engaging - instead of jawing they could have at least enjoyed a bit of banter or pleasantries, "how's yer belly off for spots?" anything to re humanise a job that technology has effectively stripped of any skill - they don't even need to add up anymore!
I had a real winner the other day... Not only was the woman in front of me in full conversation, but she completed the whole credit card transaction without looking up at the person serving her, no thank you, nothing, then to top it all, rather than walking ahead and round, she pushed BACK up through the queue with her bags, still talking! Maybe that's why the news story made me fume!! . Oh well, rant over. Sorry its too steamy hot for all this ... Happy Sunday y'all
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AIBU?
AIBU to think the person answering their phone at Sainsbury checkout was ignorant
116 replies
daisychain01 · 07/07/2013 10:17
OP posts:
ITCouldBeWorse ·
07/07/2013 10:21
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