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To return an unworn, still labelled dress then re-buy at the new almost half sale price?

(36 Posts)
Machli Thu 09-May-13 20:56:02

Went in today and the dress I brought for a party has £20 off now. It's slightly too small so was going to return and exchange anyway but now I think I should return it and then re-buy at the new cheaper price in the next size up. Would you?

IrritatingInfinity Fri 10-May-13 01:03:22

Personally I would take the item back. Then wander around the store for 5 mins and then purchase the reduced item. You could use a different till if you wanted but I wouldn't bother

IrritatingInfinity Fri 10-May-13 01:00:09

YANBU

As long as their store policy allows returns. (Which all of the main shops do) I guess you have the receipt smile

StuntGirl Fri 10-May-13 00:50:27

I think so thumbwitch!

garlicyoni Fri 10-May-13 00:48:31

Gosh, I've never thought of doing this! No wonder I'm broke shock

Giving full-price Christmas gifts and promptly returning them when the sale starts is nothing short of evil genius.

Thumbwitch Fri 10-May-13 00:37:43

Stuntgirl - he was probably enraged that the fight he was looking to have had been stymied at the outset! You probably ruined his day... grin

somedayma Fri 10-May-13 00:30:37

Where I work, returns have to be 'kept behind the till' for 24 hours. Not actually kept behind the till, we put them back out. But the policy is to stop this happening. You're buying a different size though so I guess you'd get away with it

StuntGirl Fri 10-May-13 00:27:39

Depends on the store's returns policy but given it is unworn, with the tags and with receipt I would imagine it will be perfectly fine. I wouldn't even bother with any lying or faffing or pretending. Go in, refund, and buy the next size up at the current price.

Someone did this in my shop one, came in absolutely furious that a product they had bought the day before was now half price and why hadn't they been informed? I politely told him we don't receive price changes until the morning so nobody knew the price was going to change when he bought it the day before. He was still furious and asked with the most attitude and contempt I've ever seen anyone post-teenage years muster; "Well, what if I wanted to return this and buy it at that price then?" To which I replied, "Well you'd be able to of course." It was such a non-issue from our end but he'd worked himself up into the most almighty frothy rage! He remained unnecessarily furious during the entire transaction grin

Lj8893 Thu 09-May-13 22:44:08

The staff shouldn't care, they may say they shouldn't do it but will do it for you out of goodwill (that's what I always say to my customers!) but if they have been trained well with good customer service standards (which a large chain store like uniqlo is) they should do it for you not a problem.

I would be extremely surprised if any reputable store didn't give a refund at the price you paid assuming you had a receipt and were within the refund period!

Christelle2207 Thu 09-May-13 22:40:52

I've done this!

Machli Thu 09-May-13 22:35:07

grin no. It's Uniqlo.

Corygal Thu 09-May-13 22:34:11

YANBU. The only place you can't rebuy is in M&S, the meanies. Mind you, I hope you wouldn't have bought a top from there....

If the shop gives refunds normally and you are within the required time frame for that then absolutely go in and ask for a refund on the one you have and just buy the reduced one in the size you need. Whyever not? confused.

I did exactly this with DH's Christmas present, a Mulberry holdall - took it back to Selfridges the day after boxing day for a refund and immediately repurchased it, getting £500 back - DH was even more pleased with it then grin

Machli Thu 09-May-13 22:29:54

Not grounds for return? I have never not received a refund when returning an item. I don't think I have ever been asked why either. So luckily most clothes retailers don't think that. In this shop I am usually an XS but it's slightly too tight across the back so need to go up to S. They have said themselves there is often discrepancies across the sizing so I am sure they'll be sympathetic.

HollyBerryBush Thu 09-May-13 22:23:48

Good luck if he stock is on sale. Unlikely you will get full price unless he garment is faulty. The fact you bought incorrectly having under estimated your size is not grounds to return.

dexter73 Thu 09-May-13 22:03:48

nohalfmeasures - if you paid full price and still have the receipt they will refund you what you paid for it.

nohalfmeasures Thu 09-May-13 21:43:33

I thought if the item had been reduced in the sale , you would only be refunded the lower price??

diddl Thu 09-May-13 21:16:36

Actually, agree with Lj8893-will the staff even care?

If it doesn't fit & you're buying a bigger size-well, it's just your good luck!

maddening Thu 09-May-13 21:11:43

In m&s I bought some fancy cushions - when I got home 2 beads were hanging off one of them and being that they were expensive I took it back the next day which had a 15% off event - so they swapped the cushion and refunded me the difference in the price of the cushion - so I wonder if they have to infact do that as a rule?

Shakirasma Thu 09-May-13 21:11:10

It won't be a problem I'm sure. Asyou are buying a different size, ie a different product code, then the till should refund the smaller one at the original selling price as stated on your receipt, then sell you the bigger one at the current selling price, therefore earning you a refund.

As has been said, it is a shops own policy to offer refunds on non faulty items. They have no legal requirement to do so.

Lj8893 Thu 09-May-13 21:06:55

I wouldn't even bother buying it at another till or getting someone else to buy it!

Machli Thu 09-May-13 21:06:11

I think I will go in, get the refund, go for lunch then wander back in again and hope for the best grin.

ginmakesitallok Thu 09-May-13 21:05:28

Mum47, unless dress is faulty then the shop don't legally have to refund. Most shops will refund, but under their own policy, not because they legally have to.

Lj8893 Thu 09-May-13 21:05:22

Beamur, they can only get away with that if the customer either doesn't have a receipt or is out of the refund period (usually 28 days)

diddl Thu 09-May-13 21:04:52

If you have a receipt, don't they have to refund at the price you paid?

Well, if it's too small, it's no good anyway!

Can you take someone with you so it's not obvious what you're doing?

Or get a refund at one counter & buy at another if possible?

mum47 Thu 09-May-13 21:03:06

So long as you have your receipt, the shop are legally obliged to refund you the price you paid for it regardless it now being in the sale. Take someone with you, get the refund and get them to buy next size up for you (devious emotion)

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