To hate sports direct?

(32 Posts)
plus3 Mon 03-Dec-12 20:44:12

Oh I know I am really,but bunch of bloody bastards angry

Bought something that was completely the wrong fit & tried to return it for my money back. Apparently they don't do this - you can exchange or get a gift card. My fault - it was the first time I have ever set foot in the place & tbh their exchange policy was visible at the till.

However, have just tried to buy the correct item on line & the website DOES NOT ACCEPT GIFTCARDS. WTAF?

I am very annoyed about this. This means I have to return to their jumble sale of 'shop' & speak to someone about ordering the correct item I wish to purchase. (bet they don't do that either..--fumes--)

So basically I was. Bloody unreasonable to even enter the door. Bah.

Sparklingbrook Tue 04-Dec-12 17:56:17

It is my DS's favourite shop in the world. And my least favourite.

snice Mon 03-Dec-12 22:52:35

oh and I thought they carried your shoes to the till to stop people nicking them

snice Mon 03-Dec-12 22:51:49

Its the only place I can afford to get football boots/astro boots/ shinpads/any of the other myriad pieces of equipment my children require

QuanticoVirginia Mon 03-Dec-12 22:51:32

I think I hate it more because I can't afford NOT to shop there. It has the most appalling customer service and the shop is claustrophic and over hot and everytime I go in there I vow it will be the last. However inevitably I'm back in there when the boys needs new sports equipment.

I once ordered some ski trousers on line in the sale ( not available in the shop). They arrived with the security tag on so had to go to the shop to get it removed. I was told it 'happened all the time' and then got berated by the shop assistant for shopping on line because it was doing the shop staff out of jobs. He may have had a point but by the same token didn't really encourage me to want to go shopping in store again!!

44SoStartingOver Mon 03-Dec-12 22:46:26

Why are they all upstairs? Is it cheap retail space?

plus3 Mon 03-Dec-12 22:44:21

Cheap & treat customers like shit?? That is actually a customer policy? We will assume the little people won't complain so we can shaft them?

The t-shirt I bought is £24 in John Lewis ....£16 in sports direct. I don't actually deserve to lose money just because I chose a different shop (and made an error in picking up the wrong fit hmm)

DillyDallyDayDream Mon 03-Dec-12 22:40:46

the carrying the shoes to the till is a company policy to make their customer service look good.

My local one is a 2 storey shop with the kids stuff UPSTAIRS AND NO LIFT - hmm how can I look At baby and kids stuff when I got a pushchair?

44SoStartingOver Mon 03-Dec-12 22:38:11

Tis horrible but bargainous. I go once a year to buy navy dross for guide camp. A weeks worth of kit for £20.

But they never have trainers to fit me. But the ladies eyes!

dementedma Mon 03-Dec-12 22:34:29

Its cheap for a reason. Watched Ds walking to school in his new fabby boots reduced from £50 which I can't afford, to £20 which I can, and felt very happy.Not everyone can afford John Lewis.

Try going in there in a wheelchair! It's the worse place for us disabled customers. Sadly I have been in there for one of the boys christmas pressies, he is football mad

beachyhead Mon 03-Dec-12 22:29:32

Sorry, couldn't use the voucher on the website....

beachyhead Mon 03-Dec-12 22:28:59

No you can't order there and have it delivered to the shop. We made that mistake once! Dd1 had chosen some Vans but wasn't quite sure, so I bought her a voucher. Went back to get them, store didn't have them, wouldn't order them and I couldn't use the voucher... Stuffed.

LibrarianByDay Mon 03-Dec-12 22:24:27

YANBU ... but they do sell verruca socks which is more than I can say for Sainsbury's pharmacy, Tesco's pharmacy, our local independent pharmacy, Boots, Superdrug ...

Meglet Mon 03-Dec-12 21:41:56

Yanbu. I have no patience for SD anymore.

Nightmare shop, too messy and cramped. I simply can't be arsed to rummage.

Zippylovesgeorge Mon 03-Dec-12 21:24:35

Apparently - its company policy - wtf?? confused

Zippylovesgeorge Mon 03-Dec-12 21:24:01

Hate hate hate them - however we have to visit occasionally to buy trainers for teenage males. Visited the other week and for once got trainers that came from the stock room rather than the mountain of boxes in the shop.

Teen tried them on and they fitted - hurrah. Back in box and I went to wander to the till with them - no can't do that - someone has to carry the box to the till for me?????

plus3 Mon 03-Dec-12 21:19:20

But outraged...they are being unreasonable in making me a snob. I totally resent them for this.

safflower Mon 03-Dec-12 21:13:46

I ordered rugby skins. Got torn box, inside out and screwed up skins, wrong size and to top it all the bloody fucking grey security tag. i wanted age 13, got 7.

The trouble to get a free delivery return, had to ring a number given by a local shop of sports direct but finally got a full refund. Dont think they could argue much. Got the bag for life and catalogue with my order. load of shite.

EauRouge Mon 03-Dec-12 21:13:26

I was annoyed at the cost of the p&p, presumably this is to cover the cost of the catalogue and giant mug that I didn't ask for or want. I gave the mug to the yodel delivery fella and he seemed genuinely pleased.

FutureNannyOgg Mon 03-Dec-12 21:13:21

I got my coat from them , online, didn't get th mug. I wanted the mug si I could complain about being sent an unwanted mug. Bastards.

mrskeithrichards Mon 03-Dec-12 21:11:30

It's a fucking nightmare of a shop. I have no idea how they get away with the shop being so crammed you can barely walk through it.

OutragedAtThePriceOfFreddos Mon 03-Dec-12 21:10:57

Yabu. There is a reason it's cheap as chips.

plus3 Mon 03-Dec-12 21:09:11

True! I did get speedo swimming googles for the DC for £3.49. I couldn't have done that in John Lewis

GrimmaTheNome Mon 03-Dec-12 21:05:52

Yes, you're being very unseasonable, good place to pick up odds and ends as pressies. grin

littlewhitebag Mon 03-Dec-12 21:04:03

I ordered a sports bag for DH and got the free giant mag plus a catalogue. DD and i spend a fantastic hour laughing our asses off at the chavtasticness at all the stuff in it!

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