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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think Loreale need to the issues with their hair dye - warning to you all to do a skin test!

87 replies

AngryFeet · 20/11/2011 20:54

Just read this

My hairdresser uses Loreale and told me they had changed the ingredients recently. I have never been allergic to anything in my life and have dyed my hair several times but when he did a skin test (thank god he did) the skin went red and started peeling off in hours. He said a couple of other clients who had been fine with the dye before had a reaction in the last few months.

Since then I have been super sensitive to shampoo to the point I get red sores down my hairline and my scalp bleeds and is covered in flaky itchy skin (the skin test was 5 months ago).

Anyone else used this and had problems? I am going to write to Loreale but I thought this post might serve as a warning. Please do a 48 hour skin test!

OP posts:
AngryFeet · 20/11/2011 20:54

Grrr the title should be need to DEAL!!

OP posts:
wellwisher · 20/11/2011 21:00

YABU. L'Oreal have always made it perfectly clear on their packaging, in their advertising and on their website that you must do a skin allergy patch test 48 hours before colouring your hair, every single time - what more do you want them to do?

Tee2072 · 20/11/2011 21:04

I have never seen a home kit that didn't tell you to do that. Or not have one done at a salon once a year.

Agree, not sure what else they can do?

Trills · 20/11/2011 21:06

YABU - they tell you to do a skin test, you didn't, and now you are complaining about it.

StealthPenguin · 20/11/2011 21:06

I think it isn't so much that she is allergic to the hairdye, but rather that she feels one small skin-patch test has reacted with her so badly she now cannot use shampoos for fear of a weeping, bleeding scalp.

At least, that's what I got from the OP.

If that IS true, then YANBU and you should complain bitterly.
If it isn't true, and I've just missed something, then YABU because they state everywhere that you much to a skinpatch test every single time.

Trills · 20/11/2011 21:06

(I don't ever bother with skin tests, but if I skipped it and then had a reaction I would know that it was my own fault)

AngryFeet · 20/11/2011 21:07

I understand they say that but both myself and this womb did a skin test and still have problems. Whatever they have changed is clearly a problem.

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StealthPenguin · 20/11/2011 21:08

Well. if your WOMB is suffering then, by GOD, you should complain Wink

Seriously though, if a small skin-patch test has triggered an extreme sensitivity allergy in you, then I would write a letter and complain.

AngryFeet · 20/11/2011 21:09

My point about please do a skin test is a bit stupid. I should really say if I were you i wouldn't use it at all.

OP posts:
StealthPenguin · 20/11/2011 21:09

Unless you were a complete tit and dyed your hair anyway. In which case it was all your fault, and you deserve it :o

AngryFeet · 20/11/2011 21:09

Oops Grin I mean woman. Damn iPad.

OP posts:
StealthPenguin · 20/11/2011 21:10

And you aren't going to get any sympathy on here either, by stealthboasting about your iPad! :o

AngryFeet · 20/11/2011 21:10

No I had low lights done instead. They looked shit.

OP posts:
MenopausalHaze · 20/11/2011 21:10

If you're going to initiate a boycott please learn the correct name of the product.

It is L'Oreal

HTH

TrickyBiscuits · 20/11/2011 21:11

Um, the OP did do a skin test, or rather her hairdresser did.

It sounds like the test has set off some kind of allergic response, I would see your GP as well as complaining to Loreal.

AngryFeet · 20/11/2011 21:11

DHs iPad. He won it at work to be fair. You are ruining the serious nature of my post Wink

OP posts:
AngryFeet · 20/11/2011 21:12

Again I blame the iPad for the incorrect spelling of the company name.

OP posts:
StealthPenguin · 20/11/2011 21:14

TrickyBiscuits - I think that's the point she's trying to make, however to be fair it was a bit ambiguous!

And AngryFeet, I apologize. I have gone up to my bedroom, reached into the back of my wardrobe and pulled out my SeriousFace. I'm now wearing it on your behalf.

You should go to the GP, explain yourself, get a doctors note and then contact a lawyer. Sue them for every penny they have.

piratecat · 20/11/2011 21:15

very very annoying when you have used it forever then they change it.

a while months ago i used it and ended up like you but on my scalp, it burned and a few days later i had red raw skin peeling off. took months to heal.

ChuffMuffin · 20/11/2011 21:30

PPD should be banned. It's horrible stuff. Apparently if you have an allergic reaction to it once the next time it will be a lot worse.

There's an ePetition on Direct.gov.uk for the banning of it.

bruffin · 20/11/2011 21:35

You use a product a 100 times with no problem then suddenly get an allergic reaction. The product can be identical. The same happens with food allergies.
You could do a test one day and be fine but then react the next day .

StealthPenguin · 20/11/2011 21:40

Bruffin - but the hairdresser admitted that they had changed the formula, causing people to react to something new in the formula. That's L'oreal's fault, not the OPs

FabbyChic · 20/11/2011 21:42

All hair dyes state you should do a test patch first.

Jellykat · 20/11/2011 21:42

Thanks for the warning OP- i've been using L'Oreal for years, and never bother with a skin test, just cross my fingers.. but i'll definitely do one next time if they've changed the ingredients.

AngryFeet · 20/11/2011 21:45

Can't sue them as I have no pics or anything of what happened. Anyway I don't want any money but if things like what happened to the woman in the link are occurring then there is a serious problem. I will write to them tomorrow.

Of course maybe it is all a coincidence and people do react to things sometimes but that article (granted a dm one) was very scary.

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