to think that my DS's former nursery should have contacted me to tell me they owed me money, rather than leaving me to chase them?

[ChristinedePizan]

In the area I used to live in, I had to pay for my DS's nursery fees upfront and then some months later, I would get a refund from them for the 15 free hours he's entitled to over the course of the term. So for the period April-July, I got a cheque in September for over £500.

It occurred to me the other day that I was probably owed money for last term too so I rang the council and they confirmed that they had issued the nursery with a refund on my behalf.

I know the nursery don't have my new address but I redirected all my post and they didn't post it to my old address. Nor have they tried to contact me by phone. AIBU to think this is a bit off and I shouldn't have to chase them for money that is mine?

I hate this system - the council can't even tell me how much money I'm owed but I reckon it's got to be around £200 or so which I could really do with.

[squeakytoy]

I suppose if it were the other way around, and you owed them money, you would wait for them to contact you..

[ChristinedePizan]

That's true but it annoys me because it's not their money - the council have given it to them to pass on to me.

I'm probably not being very reasonable but I'm cross and a bit worried that they won't actually send it to me. They might just not call me back ever and hope I'll go away :(