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Not to rush back to the shop with unintentionally shoplifted item

(56 Posts)
EndoplasmicReticulum Sat 09-Feb-13 16:53:10

Went into town today, bought a new rucksack. Didn't look inside before buying it.

Got it home. Opened it up to look inside and there is a purse inside. Purse has a price sticker on for £9.99.

Now I suppose I've technically stolen this purse, although I didn't put it in the rucksack in the first place.

So I should take it back, right? But I wasn't planning to go to town again for another couple of weeks, I don't have time/inclination to make a special journey.

You're all going to tell me I have to take it back, I realise that.

But it would be OK to wait until I'm next passing, right?

EndoplasmicReticulum Sun 10-Feb-13 15:44:42

Have rung, they do want it back, I've explained it might be a couple of weeks.

So I will go to customer services. They don't seem to be that bothered about shoplifting tbh - the shop is in a shopping centre, with an exit directly to the multistorey carpark. People are always walking through there and setting off the "sorry, you must be stealing something" alarm - but nobody ever chases after them.

everlong Sun 10-Feb-13 15:30:30

Just ring them. They might just say keep it. Then all will be well then.

Notfootball Sun 10-Feb-13 15:27:28

Post it back as cheaply as possible?

HazeltheMcWitch Sun 10-Feb-13 15:25:46

I'd just 'have forgotten' the receipt when I take it back. Oops.

Trills Sun 10-Feb-13 15:19:36

So I'm probably getting the checkout operator in trouble for not checking inside bags.

Probably, yes.

But that checkout operator does need to be reminded, to prevent real shoplifters.

dayshiftdoris Sun 10-Feb-13 15:17:47

This happened to me with a DVD... I realised it had slipped inside the side of a box with mahoosive bin lorry in it...

Went straight back as son was having meltdown about mummy going to prison...

Customer service desk...
'Erm I got home and realised this hadnt been scanned so I need to pay for it'
'So you are bringing it back'
'No I tried to buy it and haven't paid for it'
'Can I see your reciept'
'Yes but it's not on there'
She checks receipt.... 'Its not on here'
'I know, it didnt scan so i need to pay for it'
'Why?'
'Well I didn't mean to take it nor would I take it so can i pay for it please'
'Hold on'...

She goes and speaks to a manager...

'yes thats fine...'

Do all the card malarky in machine and its only when I got home and look at receipt that I realised she had given me a bloody refund!!

Lost the will to live at that point - was £5 and a DVD better off!

Good luck OP - it might be harder than you think!

CountTurdula Sun 10-Feb-13 15:17:03

You see my point though don't you? it doesn't have to be a purse. Anyone walking into a place be it a shop, hotel, airport... anywhere then producing an item from their bag or pocket, leaving it and walking off looks suspicious yes? Personally I'd keep it but you don't want to. Take it to customer services, explain and walk off. No other action needed.

JenaiMorris Sun 10-Feb-13 15:14:07

I didn't return a (small) road atlas that I inadvertently half-inched because it was my fault and I didn't want anyone to get into trouble.

Just hand it back and say you've lost the receipt. Or indeed charity shop it.

FamiliesShareGerms Sun 10-Feb-13 15:13:42

Very easy: phone the shop and say what happened. Explain that you will bring it back, but it might not be for a week or two. Make sure you get the name of the person you spoke to.

Go to shop, walk up to till and say that you spoke to X about this purse, and you are returning it as discussed. Don't rummage around furtively trying to put it back on the shelf unnoticed - you will look like you're trying to nick something.

If they tell you not to worry about it, donate it to charity.

minicreamegg Sun 10-Feb-13 15:06:15

I wouldn't bother returning it, you'll get no thanks and the checkout person will get in trouble. Keep it for a present or hand in to charity shop.

EndoplasmicReticulum Sun 10-Feb-13 15:02:24

A very small bomb. It's the purse I'm returning, not the rucksack.

I phoned them earlier, I explained, customers services lady laughed and said when I returned it could I bring the receipt.

I explained slowly and carefully to her that it wouldn't show on the receipt because I hadn't paid for it.

She said they need to see the receipt so they can see who sold it to me.

So I'm probably getting the checkout operator in trouble for not checking inside bags.

CountTurdula Sun 10-Feb-13 14:59:49

Don't put it on the shelf. If someone sees you do that they could be forgiven for thinking you're planting a bomb. I'm serious.

Branleuse Sun 10-Feb-13 13:34:43

id keep it

JenaiMorris Sun 10-Feb-13 13:22:41

Don't do that you loon!

Take it up to the counter otherwise you will look like a shoplifter, even if you're reverse tea leafing grin

EndoplasmicReticulum Sun 10-Feb-13 13:18:31

It's a Jeep rucksack.

And don't worry everyone, I'm not going to keep the purse. I'm just not rushing back with it because I don't see why I should make a special journey when it wasn't my fault.

I'll sneak in and put it back on the shelf. Sort of reverse shoplifting.

IAmLouisWalsh Sun 10-Feb-13 12:54:59

I have wandered off with stuff hanging from the back of the pushchair or tucked into the hood before. I usually legged it back, but did manage to get home from the Railway museum in York (an hour's drive) with two 99p sticker books that I ended up keeping...

CountTurdula Sun 10-Feb-13 12:54:45

Which rucksack did you buy? I am hankering after a rucksack similar to the one I had in the 90's.

michtaylor Sun 10-Feb-13 12:48:57

"Truly shocked by the idea of keeping it. I hope those posters are joking."

So do I. I work in a shop, (part of a big chain). Any stock loses are deducted from our very small bonuses every year.

TheCatIsEatingIt Sun 10-Feb-13 12:47:15

I'd be too scared to return it. I'd charity shop it.

FaceLikeAPickledOnion Sun 10-Feb-13 10:18:04

I'd return it in this instance.
But occasionally I have gone to the checkout to pay for an item and the price has scanned lower than the ticket price, then I've kept quiet and not made a fuss about being under charged.

I'd return it. I couldnt use the item having not paid for it. It was an accident it probably happens all the time and tbh it would probably help restore the staffs faith in people given the crap retail staff put up with daily.

NynaevesSister Sun 10-Feb-13 09:47:36

Having spent my student years working in shops and for my parents shop all I can think of is the worker getting docked for the missing cash or items and the small shops with tiny margins.

That said I have walked out of supermarkets to get home and find the bag of potatoes or litre bottle of 40p pop in thd bottom of the buggy and honestly not had the energy to think about taking it back.

A few years ago I had a toddler in a buggy and after a while realised she was clutching a watch she had pulled of the shelf a couple of shops ago! I was horrified and took it back but they told me to just keep it - they refused to take it back. No idea why but I loved that watch it the end lasted me a couple of years!

raisah Sun 10-Feb-13 05:11:00

I bought a handbag for my SIL (bday present) along with other stuff.
Wrapped it up & gave it to her no problems. A few days later when I was
Going through receipt did I notice that the shop didn't charge me for the bag. The cashier scanned it through but it didn't register on the receipt.
Too late to do anything about it, so I got a £40 bag for free!

Something similar happened to me one time and I called Walmart and they laughed, told me not to worry about it and not to bother returning it.

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