to ask for help compiling a list of companies who use Yodel to deliver

(52 Posts)
BobbiFleckmann Wed 21-Nov-12 14:18:38

so that I can avoid buying Christmas presents through them? inspired by the lady missing her SPorts Direct delivery, and the total absence of my Gap delivery, the cards they claim to have left or any response to my queries logged on their site

PinkFairyDust Wed 21-Nov-12 14:19:49

Amazon uses yodel and I find yodel awful!

TitHead Wed 21-Nov-12 14:20:22

I'm pretty sure argos and virgin do. Not certain though. They are awful.

Made.com uses them.

ObiWan Wed 21-Nov-12 14:22:32

I think most companies do at some point, they just use whatever local delivery company is cheapest.

So if Yodel are cheapest in your area, everyone will use them.

KellyEllyChristmasBelly Wed 21-Nov-12 14:22:39

They are awful awful awful!

redlac Wed 21-Nov-12 14:23:25

Amazon
Boots
Currys
o2
CarphoneWarehouse

Fairylea Wed 21-Nov-12 14:24:07

Boden do. They left a parcel of mine on the doorstep in plain view from the street and unsurprisingly it wasn't there when I got home!! (I know they left it on the doorstep as they put a note through the door telling me!!)

redlac Wed 21-Nov-12 14:25:36

last christmas they failed to deliver 15,000 A DAY!!!

http://www.thesun.co.uk/sol/homepage/news/money/4620425/Well-fix-our-Christmas-Yodelays-says-delivery-firm.html

Sorry its the Sun

redlac Wed 21-Nov-12 14:25:44
redlac Wed 21-Nov-12 14:26:39

from that article (for those who don't click on links/read the sun)

"It has since lost delivery work with MOTHERCARE, JOHN LEWIS and DEBENHAMS. But it has been retained by others such as AMAZON, BODEN, ASDA and HALFORDS."

picnicbasketcase Wed 21-Nov-12 14:27:47

I bought stuff off Amazon and they left in my wheelie bin on bin collection day. Luckily I got home and found the card telling me where they'd put it before it got taken to the tip. angry

BobbiFleckmann Wed 21-Nov-12 14:29:26

John Lewis then, who also point out that they pay their taxes in the UK

Companies should really get the clue that a small increase in what they pay their courier makes a really big difference in perception of them.

Dead69Girl Wed 21-Nov-12 14:37:18

Debenhams use them

FrostyTheShosheman Wed 21-Nov-12 20:07:24

Littlewoods and Very

LadyofWinterfell Wed 21-Nov-12 20:10:40

Tesco use them to deliver to store.

I'm currently on a trial of Amazon Prime and it's almost worth paying full whack for because they don't use yodel for next day delivery!

Mintyy Wed 21-Nov-12 20:16:52

Dh had a Yodel delivery from Vodafone this week. As it happened I was standing in the hallway when the Yodel guy rang the doorbell but he was already heading off back down the front garden path (without leaving a card) by the time I got to the door and opened it. About 5 seconds time lapse.

poorbuthappy Wed 21-Nov-12 20:17:57

Seriously there is a gap in the market somewhere.

TidyDancer Wed 21-Nov-12 20:25:50

My disastrous delivery from Yodel was via O2.

I know people complain about them, and quite rightly so, but wtf is it that makes them so fucking awful?! They know about their failings and they don't seem to do anything about it! I just don't understand it!

The book people / red house.

Chattymummyhere Wed 21-Nov-12 20:28:48

Littlewoods do I have just spent over a week arguing with them as Yodel delivery guy claimed he had delivered the item and it was signed for yet was no one in the house at the time of supposed delivery.

Clarks. My delivery failed to arrive, then I got an email from Clarks saying they had sent me a refund. When I called them to find out why, the lady in customer services called Yodel, and I heard their convo... turns out their delivery van was stolen, full of parcels.

TidyDancer Wed 21-Nov-12 20:34:03

I read somewhere that they have a time code system. If you have a certain 'we called at....' time on your card that means they didn't even try. I don't know how true it was, but I did actually have a card with that time on it.

Seems to me that Yodel fail without even trying.

itsatrap Wed 21-Nov-12 20:35:19

Boots use them. I once haftwo packages to return, one for boots, one for Wilko, I asked the driver what he had come to collect, he didn't know, I asked him what company it was for, he didn't know. I had to call boots custome care to find out, then he tried to leave without giving me a receipt for an item worth £350! Idiot!

PinkPeanuts Wed 21-Nov-12 21:59:22

River Island
Office

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