Why can't i link through to subjects from the talk section?

(26 Posts)
MyCatIsAStupidBastard Sun 14-Apr-13 09:24:59

I'm on a kindle fire and i can't seem to get to any other subjects or area's on the site if i go to the Talk section by clicking the link the bar at top (so the next to Review section). When resorting get to a topic from that page it wont even let me click and then page stops responding.

To get to Site Stuff to write this question i had to search in the search box for a site stuff thread then click on the subject heading to get here.

Anyone else have this problem. It's liveable with but a tad annoying.

MyCatIsAStupidBastard Sun 14-Apr-13 11:14:49

Just me then.

IamtheZombie Sun 14-Apr-13 11:20:36
MyCatIsAStupidBastard Sun 14-Apr-13 11:44:34

Thank you Zombie, now posted too.

RowanMumsnet (MNHQ) Sun 14-Apr-13 13:33:01

Thanks for this - we're asking Tech to take a look.

HelenMumsnet (MNHQ) Mon 15-Apr-13 12:09:18

Is this still happening for you, folks?

Sunnywithshowers Mon 15-Apr-13 12:37:22

I can't access anything from the menus at the top of the page, it's been like it for a few days which is why I had problems changing my name.

In order to get to Talk (and threads I'm on etc) I have been using the AIBU link at the bottom of the page, then using the Talk / Threads options.

I use Opera on a laptop (Vista) and Firefox on my desktop PC (Windows 10).

HelenMumsnet (MNHQ) Mon 15-Apr-13 12:54:45

Oh that's not good, SunnywithShowers. Are you using the latest versions of Opera/Firefox?

MyCatIsAStupidBastard Mon 15-Apr-13 22:02:30

Just checked again and still not working.

RowanMumsnet (MNHQ) Tue 16-Apr-13 14:55:10

Hello

Right, our techs have tried to replicate this error but haven't been able to - so we need you to help us out, please.

Could anyone affected go to http://supportdetails.com/, export the details to PDF and send them to us at contactus@mumsnet.com? (Sorry it's such a convoluted process.)

Thanks
MNHQ

IamtheZombie Tue 16-Apr-13 15:12:54

Rowan, http://supportdetails.com/ doesn't work.

IamtheZombie Tue 16-Apr-13 15:14:32

This is the message that comes up:

Server not found


Firefox can't find the server at www.supportdetails.com.

Check the address for typing errors such as
ww.example.com instead of
www.example.com
If you are unable to load any pages, check your computer's network
connection.
If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.

alcibiades Tue 16-Apr-13 15:32:15

According to http://www.downforeveryoneorjustme.com/ -

supportdetails.com

is down for everyone.

IamtheZombie Tue 16-Apr-13 15:33:55

Wonder if that means we broke another site? wink

alcibiades Tue 16-Apr-13 16:46:05

Well, I did try to have a look at that site, just to see what goes on there, 'cos I'm nosy. And maybe hundreds one or two others did, as well.

So, quite possibly. grin

RowanMumsnet (MNHQ) Tue 16-Apr-13 17:39:45

Oh blimey...

RowanMumsnet (MNHQ) Tue 16-Apr-13 17:40:49

Actually it worked for me just now - is it working for you now?

IamtheZombie Tue 16-Apr-13 18:41:49

Still not working for me, Rowan.

alcibiades Tue 16-Apr-13 21:59:12

Working for me, now.

Interesting. It shows my IP address correctly, as well as my browser details.

I guess it's useful for people trying to troubleshoot issues where you ask: "what browser are you using", and get the answer "Windows". Yes, I've been there. wink

IamtheZombie Tue 16-Apr-13 22:05:48

Zombie still can't access it. She's beginning to get a complex...

alcibiades Tue 16-Apr-13 22:13:14

Has Zombie done the close-and-restart browser, or the close-and-restart 'puter, or even that cmd clear cache thingy wot I can never remember how to do?

It could be a complex, but, on the other hand, it could just be quantum.

MyCatIsAStupidBastard Tue 16-Apr-13 23:20:00

Still buggered for me too!

I just said on the other thread that it looks like the page stops loading before it's all there.

IamtheZombie Tue 16-Apr-13 23:50:54

Zombie has indeed done all of those things, alcibiades. She quite likes the idea of quantum though.

IamtheZombie Wed 17-Apr-13 00:03:05

It may be a problem with Firefox. The navigation bar is now working in both Chrome and IE, but not in Firefox. Zombie can access supportdetails.com in both Chrome and IE, but not in Firefox.

She didn't send a report in though as it seemed pointless to do so from a browser where everything seems to be working.

IamtheZombie Wed 17-Apr-13 10:11:13

Zombie was finally able to access supportdetails so has now sent the report.

Join the discussion

Join the discussion

Registering is free, easy, and means you can join in the discussion, get discounts, win prizes and lots more.

Register now