Has anyone ever used Swivel UK furniture?

(15 Posts)
30andMerkin Wed 06-Oct-10 11:31:18

There are a few things on the website I really love, but I can't really find a day to go to London to take a look at the stock and I'm concerned it might not be as good quality as it appears.

Delivery/returns charges pretty effing steep too, which will be a problem if I need to return stuff.

Anyone had good/bad experiences?

30andMerkin Wed 06-Oct-10 14:26:17

bumpity bump. as i'm in desperate need of chairs...

barbarapym Wed 06-Oct-10 20:52:17

Yes, me - they were fab. I have four Eames dining chairs and an Eames rocker from them. Arrived the next day by courier and are great. If you ring and have a chat with them they are v knowledgeable about mid-century modern furniture and what the different repro versions are. Well at least they were in Jan 09 when I got my stuff!

30andMerkin Thu 07-Oct-10 11:50:56

Oooh, thanks Barbara, it's the Eames diners I was interested in too. Just concerned because I quite liked the look of the Dwell versions in their catalogue, but in real life they looked v.cheap. Do you know if yours look very like the Eames ones you can get in Conran/SCP etc?

30andMerkin Thu 07-Oct-10 11:51:09

Oooh, thanks Barbara, it's the Eames diners I was interested in too. Just concerned because I quite liked the look of the Dwell versions in their catalogue, but in real life they looked v.cheap. Do you know if yours look very like the Eames ones you can get in Conran/SCP etc?

30andMerkin Thu 07-Oct-10 11:51:39

So important, i posted it twice. Oops. I REALLY need chairs! grin

barbarapym Thu 07-Oct-10 21:08:51

They do to me! - I have the white ones with pale wood legs and metal 'struts'. But they are made of smooth fibreglass, not 'grainy' fibreglass like the SCP ones, and not the matt bobbly plastic like the Vitra ones. I talked to them about that before I bought them and was convinced it was an acceptable variation. Definitely better than the Dwell ones IMO. I think Vitra ones (e.g from Couch Potato Company) are possibly the most authentic, but I was on a budget..will try and post a photo on my profile.

barbarapym Thu 07-Oct-10 21:18:14

Just looked at them again and the struts on the diners are black - but I chose that - you get options...

barbarapym Thu 07-Oct-10 21:31:11

Have put a couple of pics up - not exactly close ups but you get the general picture. We've had them nearly two years and apart from having to tighten a screw now and then they've been fine. If I'd had the cash I'd possibly have gone for Vitra, but no probs with Swivel service etc. I think it depends how many furniture snobs you're likely to have round...!

30andMerkin Thu 07-Oct-10 22:05:32

Oh wow, your house is GORGEOUS!

Love the room, and the chairs look fab. I'll give them a call tomorrow to talk about leg options! Thanks so much.

barbarapym Thu 07-Oct-10 22:31:50

Thanks - hope it goes well. (House somewhat flattered by wide-angle photos taken just after we'd had it renovated and before dcs wrecked it...!)

Zack8301 Thu 10-Feb-11 01:23:59

Yes sure, and i am still surprised and amazed about the great and incredibely fast service they have. Especially to know that i come from Belgium and wanted to buy a gift online and send it for a birthday's friend in Holland. All was done very quick included the surprisingly customer care. waww i will sure use their services in the future, thats for sure. And I thank the staff again for the great services :=)

Greetings from Belgium,

Smahel

StarDesignsUK Sun 03-Apr-11 01:55:38

Message deleted by Mumsnet.

bongiovannigreen Tue 18-Jun-13 17:06:40

Awful! Unprofessional with no customer service ethic. I bought 8 Wegner wishbone chairs from Swivel UK a couple of years ago and so far 3 have broken. Each time its the same problem, a deep split appears in the wood. When I contacted Swivel they were totally unhelpful and did nothing other than suggest I bought some wood glue. They were not at all bothered that their product is sub-standard. They were also very disorgansied around the delivery when we orginally bought them.

seppo Tue 16-Jul-13 17:52:27

Has anyone recently used Swivel UK furniture? The statements above are dated 2007.

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