Can't peep in nursery

(14 Posts)
Saku Tue 05-Aug-14 13:01:16

Hi all,
My DS(13 months) goes to nursery 8am to 6pm full time. Today I forgot to give him some essential(something). So I told them that I am coming to give them. After 2 hours when I went there she told I should hand over and leave, as If he sees me he will cry and currently he is sleeping. I told I wanna just look what he is doing or how he is sleeping on screen there from cctv of baby room; screen which is in their office. Then she agreed. but as I looked he was on his cot sleeping. Other side of screen one 2n1/2 year girl was crying and being frustrated; a staff member forcefully picks her and put her other side of fence and throws blanket on her face saying "go and sleep", she became more unhappy and stamping foots on floor and crying. sad But that member din't give an ear to her. The member with me told me that she always cry at sleeping time and goes to sleep after she cries so dont give your notice. There were 2 staff(One in room other with me) on 5 children in the room, all of them were sleeping except 2. So I told her to go and handle her as littile girl needed someone. But she told that she did let me see the cctv but I am not allowed to see that as other kids are also there, therefore I must leave before her. I left because I didn't wanted that any frustration from this they will expose to children there or on my son.

But Is it? a parent cant see cctv; even when a parent is not disturbing baby or any other children. Please anyone let me know Is it any rule there? Or they were scared that someone guarding them.

MsFiestyPants Tue 05-Aug-14 13:19:35

All good nurserys have an open door policy. Head for the fucking hills.

PassTheCremeEggs Tue 05-Aug-14 13:24:12

Good nurseries will always let you drop in unannounced. The way this nursery is behaving would seriously worry me.

Madrigals Tue 05-Aug-14 13:25:19

Poor little girl sad

Mrsgrumble Tue 05-Aug-14 13:25:49

Please take your child out. Should be open door.

One of the reasons I didn't go with a nursery. But of course, some brilliant ones.

Katiebeau Tue 05-Aug-14 13:28:31

Remove your child. You should always have open access.

Meglet Tue 05-Aug-14 13:38:27

The dc's nursery was open access. I'd look elsewhere if I were you.

tryingtocatchthewind Tue 05-Aug-14 13:49:08

I'm allowed to visit my son's nursery when I want but I do take their point it might unsettle your little one. However, they are behaving very oddly so I would be a bit suspicious

Saku Tue 05-Aug-14 17:18:22

I am confused now.. my ds looks happy in this nursery. as he always happy go happy, if left on floor with toys, he crawls and plays by himself.

when I talked about cctv to the manager she still disapproves watch from cctv and says we cant leave you in office alone watching(and no one can be with you untill you watch) as it will be threat to other children information privacy(ofsted privacy act bla blah.) as we protect your child from others we protect them from you.

I tried to check in another nursery which seems to be always busy and meant to be good; ofsted outstanding last year, as you never get place there before 3 months booking. They say they also discourage random pop in. as may be your child sees you or other children see you it can distress them. confused

If I cant pop in so I can't see whats happening which I saw by chance. Otherwise I was happy with nursery because i never knew untill I saw ... may be that was a case itself.. and she is not allowing again random pop in so no chance of seeing it. So whats the difference between these nurseries and moving my son.

My husband says I am over reacting.. sad m confused!

insancerre Wed 06-Aug-14 06:43:05

I think you are over reacting a bit.
Look at it from the staffs point of view.
They were doing sleep time which is sometimes stressful and yes some children do cry before they go to sleep its very normal for some children.
So they were one member of staff down as you were in the office with the other one watching the CCTV.
Then you they and tell the staff member how to do their job that's never going to end well is it?
Do you let ransom people tell you how to do your job when you are at work?
You then wanted to be left alone in the office which is not on really as there is loafs of confidential information you could have access to plus normally all visitors gave to be supervised at all times.
I don't really get the ' take him out immediately" reactions either
I'm not defending the nursery but if you are happy otherwise with their care then just lwtvit go.

Loletta Wed 13-Aug-14 22:30:05

Agree with previous poster that it's unreasonable to ask them to leave you in the office by yourself watching the CCTV because there'll be confidential information in that office that you can have access to. Also, for child protection purposes, it may not be appropriate that you watch children being changed or while they're using the toilets for example.
Having said that, the way that member it staff dealt with the little girl who didn't want to go to sleep is concerning. I would keep an eye on it and would change him if anything else cropped up

Siennasun Sat 16-Aug-14 22:16:26

At my DS nursery parents can go into their child's room at anytime without any notice. They have nothing to hide. All nurseries should be like this.
You are not overreacting at all. The nursery are defensive about parents seeing what happens there and you witnessed a member of staff being horrible to a little girl. I would definitely be worried and would find another nursery and I'd think about reporting them to ofsted.

Siennasun Sat 16-Aug-14 22:19:18

Also, I work with kids. If a parent witnessed me treating a child in the way the OP described, they would have every right to tell me how to do my job. No adult should treat a child like that, especially not someone who works with children for a living.

Saku Thu 21-Aug-14 13:12:10

Yes I am considering other nursery. They have been horrible. .. you can find [[http://www.mumsnet.com/Talk/nurseries/2164828-what-can-I-do-feeling-helpless-sorry-long-story here]

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