This topic is for feedback on Mumsnet product tests. If you'd like test a product on Mumsnet please mail insight@mumsnet.com.

NOW CLOSED Hoover Globe tester review thread

(15 Posts)
EauRouge Wed 05-Sep-12 19:32:09

I've emailed some rather crappy videos, one is of the DDs 'helping' me hmm grin

Q1. What opinion (if any) did you have of Hoover products in general before you tried using the Globe? Has using the Hoover Globe changed your overall opinion of Hoover products at all?
I always thought of Hoover as a good brand although Ive never personally had any Hoover products. I guessed that good brand name = more expense.

Q2. Thinking specifically about the Hoover Globe, how did you find it to use? Were you happy with the performance or not? Did you feel that it did everything you needed it to do? If not, why not?
I actually couldn't believe how easy and nippy this hoover is! I tore a muscle in my back the week before this arrived so I have to admit I wasnt looking forward to using it, BUT because it is so lightweight, it helped brilliantly smile

Q3. How does the Hoover Globe compare with your old vacuum cleaner? Did it work just as well, better or worse?
I have a vax upright and a vax cleaner. I have to admit the suction on the Hoover Globe is much much better than on the vax. The only comment dh gave about it was that the Globe fills up much quicker than the vax because of the size. I personally think the weight of the Globe compensates this. It makes it much more manageable.

Q4. Did you feel that the Hoover Globe was easy to manoeuvre or not? Was there anything that you found easier to do than with other vacuum cleaners you've used?
I found it brilliant to maneuver! So much easier than others that I have had.

Q5. How did you find the challenges to do? If you have stairs, did you find it easier to clean them, or was it harder or about the same as before?
Oh it was a breeze to use on the stairs! I have always struggled getting the stairs done before, finding it difficult to drag the vacuum upstairs and stretch the pipe onto each step. With the Globe I found this so easy with extendable pipe. This also helped with cleaning up in the air ie above the cupboards, along the ceiling when hoovering the spiders grin

Q6. What, if any, improvements would you make to the Hoover Globe if you could?
The pet hair remover is useless...sorry. Ive had a pet hair vacuum before and have found the same design pointless. Sadly its just an extra piece of useless attachments. If I was Hoover I would lose the attachment and try to come up with something new and worthwhile.

Q7. If it came up in conversation, would you recommend the product to a friend? If so, why? If not, why not?
Yes I would. In fact Ive already told my mum to go for one because of the weight of it. She has a severe back problem and finds some chores very difficult. A Hoover Globe would be perfect for her.

Q8. Would you consider buying a Hoover in future? If so, why? If not, why not?
Yes I would. I do like this hoover and would consider one in future

ouryve Tue 04-Sep-12 11:32:05

Well, I'm not a tester, but ours is going back to the shop for a refund. The globe broke while DH was vacuuming, last night and it won't stand up by itself any more.

Just marking my place. Sorry mnhq I've been away on my hols. Just getting things sorted (and having a good Hoover wink ) then I'll answer the questions in a little while smile

Blipbipbeep Mon 03-Sep-12 20:21:25

I just looked at the link to the website and confusingly the different colours are different prices, and some of the colours are on sale but all seem to have different discounts. I'm not sure why this is but it seems to be worth serching the website quite closely.

I think they're also half price in Argos (maybe not all the Globe models though)

ouryve Fri 31-Aug-12 13:38:10

Can I just add to this thread for others who missed out that we just got one of these £100 off in Currys. grin

TheOtherHelenMumsnet (MNHQ) Fri 31-Aug-12 10:48:24

mynameis - I'll find out for you

I hope my feedback below isn’t seen to be too negative. I would like it to be constructive criticism to enable you to improve your next model. Thank you so much for letting me product test the Globe, it has been very interesting to try a Hoover as we have had our Dyson DC04 for 11 years (it finally died when the power lead split)

Q1. What opinion (if any) did you have of Hoover products in general before you tried using the Globe? Has using the Hoover Globe changed your overall opinion of Hoover products at all?

I thought Hoover products had a quite old fashioned design before receiving the Globe. Although it does look a little dated (the bottom bit that pushes along the carpet has an old-fashioned look to it) I did love some of the new features… compact handle for storage and the more ergonomic lifting handle on the front which is great for picking the vacuum up.

I think it has changed my perception of Hoover slightly and would look at their products in the future.

Q2. Thinking specifically about the Hoover Globe, how did you find it to use? Were you happy with the performance or not? Did you feel that it did everything you needed it to do? If not, why not?

I found it quite heavy to push but it might just be me getting used to the ball rather than a traditional upright (we had a Dyson DC04 previously). It seemed to pick up well but unfortunately it has a smaller waste collection bin than our Dyson and therefore needs emptying more often!

Pet hair attachment was difficult to work out how and where to use it. I tried it on our stairs but using it seemed to stop the brush rotating. I did however use it on our cat’s igloo house and it did seem to work quite well. Some more information about how best to use this tool and what it’s designed to be used with would be helpful. It’s the right size for hovering the stairs yet doesn’t work, I therefore have no idea where I’d use it.

It is a little annoying that the carpet pile selector isn’t automatic. I particularly worry about my DH using the Hoover and not selecting long pile before using it on our laminate floor. In fact, I’m likely to forget too! The manual says it might then damage our flooring which is a bit worrying.

The 3-in-1 tool is handy though and I’ve used it successfully to ‘dust’ the tops of our units and the tops of certain poles etc. It has a good reach to it and I really like the ability to adjust the angle of the tool.

The crevice tool seems to only be designed to be used with the extendable hose (not the handle extension) so I gave myself backache using it around the edges of our kitchen and lounge. The hose however, was of a fantastic length and enabled me to hoover the whole of our stairs.

Q3/4 grin How does the Hoover Globe compare with your old vacuum cleaner? Did it work just as well, better or worse?

I think it picks up better than our DC04 (but that might be because the Dyson is now 11 years old!) and it’s certainly got smaller dimensions, so it’s easier to store.

The length of the hose is exceptional and enabled me to hoover our 13 stairs with ease.

Q5. Did you feel that the Hoover Globe was easy to manoeuvre or not? Was there anything that you found easier to do than with other vacuum cleaners you've used?

The ball design of the Globe does make it easier to manoeuvre in tight spaces and to vacuum our round rugs (on laminate floor). Very easy to steer compared to traditional uprights. Does take a bit of getting used to though!

The Globe is narrower too than the DC04 so easier to get between chair legs etc and it also lies quite flat so gets further underneath furniture.

Q6. How did you find the challenges to do? If you have stairs, did you find it easier to clean them, or was it harder or about the same as before?

It was easier to clean the stairs as the hose reached right to the top step (13 stairs). With the crevice tool pushed directly into the end of the hose, it was easy to clean the stairs. Usually, I’d have to move our Dyson onto the wider corner stair to enable me to get to the top and the hose is at full extension.

Q7. What, if any, improvements would you make to the Hoover Globe if you could?

All the tools need to be stored on board. It’s a real pain carrying the 3-in-1 multi tool separately and there’s not even a hook on it in order to hang it up in our under-stairs cupboard, it just leans up in the corner or falls on the floor.

I don’t like that the separate extension hose pushes into the bottom plate. I think it looks dated and Dyson manage this aspect much better. Plus you need to detach the handle and slot it into the extension hose too which is just that extra step that I don’t do with the DC04. Plus, you also then need to work out which tool fits either the top of the handle or the end of the extension hose. I’ve never had to read an instruction book for operating a vacuum cleaner before as it’s usually obvious, unfortunately I did need to do this for the Hoover Globe. Universal connector needed for both extension hose and handle so you can plug all accessories into both. Very annoying with the crevice tool as mentioned above, even with the crevice tool extended, it gives me backache using it as you have to plug it directly into the hose and can’t use the handle as an extension.

Finally, I’d make the collection bin bigger. The Dyson one is about 4 times the size, so I reckon I’ll need to empty it after every use. I do like the bottom release to empty the bin though, makes it much easier to empty.

Currently the cord is wrapped around the handle as it took so long to wind it around the two pegs. The cord is a good length but the pegs are too close together and the extendable hose gets in the way too. A retractable cord would be good, or I’d take a taller model in order to have more distance between the pegs.

Q8. If it came up in conversation, would you recommend the product to a friend? If so, why? If not, why not?

I’m not sure I’d recommend the Globe because, for me, the cons outweigh the benefits. As mentioned in Q7 above, I think the Dyson executes their design better, especially in relation to switching from carpet to hard floor, on board tool storage and the extension hose/attaching of accessories.

I would however let friends know that I do like the 3-in-1 multi-tool and also the long extension hose. These features might well sway it for some people.

Q9. Would you consider buying a Hoover in future? If so, why? If not, why not?

I would consider looking at a Hoover model in the future but I would also want to see it in a shop so I can have a good play with it. This product test has made me realise the features that are important to me – mainly simplicity of use and a minimalist/timeless look.

Before testing the Globe, we were going to replace our DC04 with a Numatic George. It does have wet/dry features, but it’s the simplicity that I like. Everything slots into the extension hose, it automatically selects carpet/hard floor… makes it very simple for DH to use!! Unfortunately, I think we will ultimately buy a George, for these reasons.

mynameis Thu 30-Aug-12 18:57:25

Also can we make use of the five year guarantee? As proof of purchase is required smile

mynameis Thu 30-Aug-12 18:54:37

Q1. What opinion (if any) did you have of Hoover products in general before you tried using the Globe? Has using the Hoover Globe changed your overall opinion of Hoover products at all?

I have always considered Hoover to be a long standing traditional brand with good quality products. I still maintain this view since using the Globe

Q2. Thinking specifically about the Hoover Globe, how did you find it to use? Were you happy with the performance or not? Did you feel that it did everything you needed it to do? If not, why not?

Manoeuvrability is great and carpet has never looked better but the Hoover is so heavy and really miss having a retractable cord

Q3. How does the Hoover Globe compare with your old vacuum cleaner? Did it work just as well, better or worse?

For cleaning power it is streets ahead of our old cleaner

Q4. Did you feel that the Hoover Globe was easy to manoeuvre or not? Was there anything that you found easier to do than with other vacuum cleaners you've used?

No problems manoeuvring the Hoover, goes around static objects with ease
Easier to clean the filter and empty than my old Hoover

Q5. How did you find the challenges to do? If you have stairs, did you find it easier to clean them, or was it harder or about the same as before?

Stairs were a breeze, the attachment went all the way up, no more lugging and probably damaging the Hoover up stairs.

Q6. What, if any, improvements would you make to the Hoover Globe if you could?

Retractable cord please and where do all the attachments go?

Q7. If it came up in conversation, would you recommend the product to a friend? If so, why? If not, why not?

Yes I would recommend as I feel it has some great features for the price

Q8. Would you consider buying a Hoover in future? If so, why? If not, why not?

Yes it's a brand that I have used in the past and would use again.

40thisisit Wed 29-Aug-12 15:55:05

Hi thanks for my hoover!!!

Q1. What opinion (if any) did you have of Hoover products in general before you tried using the Globe? Has using the Hoover Globe changed your overall opinion of Hoover products at all?
Before winning this Hoover I believed that Hoover was a good brand name and after using the Globe I still believe this.

Q2. Thinking specifically about the Hoover Globe, how did you find it to use? Were you happy with the performance or not? Did you feel that it did everything you needed it to do? If not, why not?
I found the Globe very easy to use whilst hoovering but I feel it is a little fiddly when it comes to empying the cyclinder.

Q3. How does the Hoover Globe compare with your old vacuum cleaner? Did it work just as well, better or worse?
The Globe sucks up much better and is much lighter to use.

Q4. Did you feel that the Hoover Globe was easy to manoeuvre or not? Was there anything that you found easier to do than with other vacuum cleaners you've used?
Yes much easier to manoeuvre but as I said earlier the tricky bit was emptying it.

Q5. How did you find the challenges to do? If you have stairs, did you find it easier to clean them, or was it harder or about the same as before?
I found the stairs about the same as before but it's much easier to carry the Globe up them compared to my dyson!

Q6. What, if any, improvements would you make to the Hoover Globe if you could?
Making the cyclinder easier to empty, and having somewhere to store the attachments as in my house they are bound to get lost!

Q7. If it came up in conversation, would you recommend the product to a friend? If so, why? If not, why not?
Yes from point of view of compactness.

Q8. Would you consider buying a Hoover in future? If so, why? If not, why not?
Yes probably if I found a good deal.

TheOtherHelenMumsnet (MNHQ) Wed 29-Aug-12 14:45:09

Thanks EauRouge - just trying to keep you on your toes with the Q numbering wink - fixed now!

EauRouge Wed 29-Aug-12 14:10:01

Hello Hoover people smile Thanks for my new Hoover! Hope the following helps.

Q1. What opinion (if any) did you have of Hoover products in general before you tried using the Globe? Has using the Hoover Globe changed your overall opinion of Hoover products at all?

I always viewed Hoover as a traditional rather than innovative brand so I was pleasantly surprised with the neat little storage tricks on the Globe. It was more hi-tech than I expected.

Q2. Thinking specifically about the Hoover Globe, how did you find it to use? Were you happy with the performance or not? Did you feel that it did everything you needed it to do? If not, why not?

I found it took a while for me to get used to it, it wasn't like the upright cleaners I'd used before. Once I'd got the hang of it though it was really easy to manoeuvre and get around furniture (and children).

What happened to question 3? grin

Q4. How does the Hoover Globe compare with your old vacuum cleaner? Did it work just as well, better or worse?

A billion times better. Quicker with better suction. Took half the time to clean my living room carpet leaving more time for mumsnetting cleaning other rooms. It has revealed that my living room carpet is not as trashed as I thought (but still pretty bad thanks to DD1 and DD2's strawberry habit)

Q5. Did you feel that the Hoover Globe was easy to manoeuvre or not? Was there anything that you found easier to do than with other vacuum cleaners you've used?

Yes. I understood the concept but was a bit dubious about how good it would be. I was able to hoover under and around my dining table without having to use the attachments and without crashing into the table legs umpteen times.

Q6. How did you find the challenges to do? If you have stairs, did you find it easier to clean them, or was it harder or about the same as before?

Much easier. We have stairs that double back and I wasn't sure if the hose would reach but it did with loads to spare. The only thing I didn't like about the hose was that it wasn't very stiff so it 'sloshed' around a lot and I kept trapping my fingers in the concertina bits iyswim.

Q7. What, if any, improvements would you make to the Hoover Globe if you could?

It would be nice to have somewhere to store the extra cleaning attachments like the wood/laminate floor brush and extension thingy, I couldn't find anywhere to fit it on the hoover for it to fit. Maybe just a little duffel bag so that you could hang up the spare bits together so they don't get lost.

Also DH and I were a bit confused about the power head for pet hair removal. It has vents on the bottom which when you cover them up, the brush moves twice as fast. When using it are these vents meant to be covered up somehow? The brush moves quite slowly without the vents covered.

The only other thing is that it's quite a bit louder than our old vacuum, but it works better so not that bothered.

Q8. If it came up in conversation, would you recommend the product to a friend? If so, why? If not, why not?

Yes, I've already mentioned it to a few people. DH and I are really happy with it.

Q9. Would you consider buying a Hoover in future? If so, why? If not, why not?

Yes, if the price was right and the product matched our requirements then we definitely would.

I'll ask DH when he gets back if there's anything he wants to add.

TheOtherHelenMumsnet (MNHQ) Wed 29-Aug-12 13:33:42

This thread is for the 5 MNers who have been trying out the new Hoover Globe at home.

Below are some feedback questions to get you started but please feel free to add any other comments you may have too, especially anything you have to share about any of the challenges Hoover set. All testers who add their feedback will be able to keep their Hoover Globe (RRP £229).

Also, just a reminder that if you haven't yet sent in your photos/video of you doing the Hoover challenges at home, then please do email them to insight@mumsnet.com or send them to the same address using Yousendit, Wetransfer or another file sharing site asap. The tester who sends in the best photo or video will win a £30 Amazon voucher.

Q1. What opinion (if any) did you have of Hoover products in general before you tried using the Globe? Has using the Hoover Globe changed your overall opinion of Hoover products at all?

Q2. Thinking specifically about the Hoover Globe, how did you find it to use? Were you happy with the performance or not? Did you feel that it did everything you needed it to do? If not, why not?

Q3. How does the Hoover Globe compare with your old vacuum cleaner? Did it work just as well, better or worse?

Q4. Did you feel that the Hoover Globe was easy to manoeuvre or not? Was there anything that you found easier to do than with other vacuum cleaners you've used?

Q5. How did you find the challenges to do? If you have stairs, did you find it easier to clean them, or was it harder or about the same as before?

Q6. What, if any, improvements would you make to the Hoover Globe if you could?

Q7. If it came up in conversation, would you recommend the product to a friend? If so, why? If not, why not?

Q8. Would you consider buying a Hoover in future? If so, why? If not, why not?

Thanks
MNHQ

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