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Live chat with Liz Earle, Tuesday 21 September (1-2pm)

(147 Posts)
HelenMumsnet (MNHQ) Thu 16-Sep-10 11:18:51

We're delighted to announce that Liz Earle is going to be joining us at Mumsnet Towers for a live chat on Tuesday 21 September between 1pm and 2pm.

Liz is a broadcaster and best-selling author of over 30 books covering a wide variety of beauty, health and lifestyle issues.

She is also co-founder of the award-winning Liz Earle Naturally Active Skincare range. Liz Earle products are regularly revered by Mumsnetters, and Cleanse & Polish Hot Cloth Cleanser is cited across the boards as a 'must-have' beauty product.

We hope you can join Liz for the chat on this thread on Tuesday but, if you can't make it, feel free to post your advance questions here.

All Mumsnetters who post a question to Liz on this thread will be entered into a prize draw to win a Liz Earle Ultimate Hamper, worth over £170, plus the brand new Botanical Shine Shampoo and Botanical Shine Conditioner for Normal Hair.

To be in with a chance of winning, you must post your question to Liz, on this thread, before the end of the online chat (2pm on Tuesday 21 September). For all other prize draw terms and conditions, see the bottom of the competitions page.

LizEarle Tue 21-Sep-10 14:33:20

Haliborange

Hello

Since I turned 30 I have the skin of a very unfortunate teenager, which is terribly annoying since I had about three spots during the whole of my teens! The only time my skin is ok is when I am pregnant and obviously I have no desire to spend my life that way.

I was wondering what routine you would recommend for my troublesome skin, given that I quite a high-powered job, two kids, a falling-down house and very little time for facials etc. Also, when I do get a spot what should I do about it? My inclination is to pick at it until there is nothing more to pick but I don't want to end up looking like Kevin the teenager.

Thanks.

Hi Haliborange,
I am so sorry to hear that you are suffering with your skin at the moment. Acne occurring past your teens can either be hormonal, stress or diet related. I would advise against a high intake of salt, sugar and cow's milk, and recommend you choose anti-inflammatory foods (such as garlic/omegas 3 & 6) and food rich in anti-oxidants. Select skincare products high in protective ingredients such as naturally sourced vitamin E and plant oils. Our Deep Cleansing Mask (with green clay and manuka honey) is a great treatment for excess oils, inflammation and breakouts. It can be mixed with Cleanse & Polish or used alone as an intensive mask twice weekly for 10 minutes. Try to have a de-stressing treat once a week, even if it is just a 5 minute bath with some soothing candles. Stressed mind and body=stressed skin!
With spots, my top tip is to avoid squeezing. Although tempting, spots should be left alone to heal - squeezing can result in painful infection, scars and cross contamination. To help clear break outs, regularly apply an alcohol-free spot treatment that won't irritate the skin. Essential oils including antiseptic and antibacterial tea tree oil, purifying melissa and healing lavender will stop spot-causing bacteria in its tracks. Try the Liz Earle Spot-On which is packed with all three of these hard working essential oils and additionally contains natural source vitamin E to help repair and protect the skin. I really hope all this advice helps!

LizEarle Tue 21-Sep-10 14:34:31

SixtyFootDoll

Yes Liz as nice as your packaging is, there is a lot of it. Are you going to reduce it?

Hi SixtyFootDoll,

Well, we use a lot less than many beauty brands with their cellephaned boxes etc! Over the years though we've been working hard to improve our environmental impact in many small ways, all of which are starting to add up to a big difference. Our philosophy has always been 'progress not perfection'. We have our very own 'Green Team' who are an active and engaged team of guys (and girls) who are always looking at environmental improvements in their own areas within the business. Having people engaged at every level of the business is critical in making sure environmental issues are built in to the businesses foundations, and not just tacked on as an afterthought.

Our Packaging Development Manger is part of our Green Team and by using the hierarchy of Reduce, Re-use, Recycle, Recover, we are constantly and actively looking at improving both our primary and secondary packaging footprint. The vast majority of our packaging is already made from recyclable materials. High-density polyethylene (HDPE) is predominantly used in our range. All of these packs can be placed in your recycling bins for collection and sorting.
We've also been working hard to reduce the number of plastic bags we have to use as a business and our Green Team has been able to cut these by 95%. Laid end-to-end this stretches over 13 miles, so we've covered a lot of ground! (literally).

LizEarle Tue 21-Sep-10 14:36:01

GinoGinelli

liz i HATE washing my face at night. i hate being woken up etcetc
what should i use

ALSO i never had spots ever as a teen. am 40 and using some kind of garnier mosituriser has got a load of them around my chin, is it too simple to presume its the cream?

Hi GinoGinelli,

Many thanks for your questions. Regarding washing your face at night it is really important to thoroughly cleanse your face in the evenings, even if you do not wear make-up, as we are all exposed to daily grime and increasing amounts of pollution. You may like our Cleanse & Polish as it is a luxurious cream based cleanser and not a face wash. You simply massage 1 or 2 pumps into dry skin, rinse the pure muslin cloth provided in hand hot water and wring out before gently wiping off the cream.
I am so sorry to hear that you are suffering with your skin at the moment. Acne occurring past your teens can either be hormonal, stress or diet related. I would advise against a high intake of salt, sugar and cow's milk, and recommend you choose anti-inflammatory foods (such as garlic/omegas 3 & 6) and food rich in anti-oxidants. Select skincare products high in protective ingredients such as naturally sourced vitamin E and plant oils. Our Deep Cleansing Mask (with green clay and manuka honey) is a great treatment for excess oils, inflammation and breakouts. It can be mixed with Cleanse & Polish or used alone as an intensive mask twice weekly for 10 minutes. Try to have a de-stressing treat once a week, even if it is just a 5 minute bath with some soothing candles. Stressed mind and body=stressed skin!
With spots, my top tip is to avoid squeezing. Although tempting, spots should be left alone to heal - squeezing can result in painful infection, scars and cross contamination. To help clear break outs, regularly apply an alcohol-free spot treatment that won't irritate the skin. Essential oils including antiseptic and antibacterial tea tree oil, purifying melissa and healing lavender will stop spot-causing bacteria in its tracks. Try the Liz Earle Spot-On which is packed with all three of these hard working essential oils and additionally contains natural source vitamin E to help repair and protect the skin. Personally, I'd always use Superskin Moisturiser over and above anything else on any skin that was suffering with sensitivity. Really hope this advice helps!

LizEarle Tue 21-Sep-10 14:37:36

deepdarkwood

Given that everyone who's seen you in person raves about your skin as per earlier thread, other than using your own products smile what are your tips for fabulous skin

<hoping for wine and curry, but know it's more likely to be water and sleep>

Hi deepdarkwood,

Many thanks for your question. You are right, water and sleep are essential for healthy beautiful skin but here are 5 other top tips for radiant skin I hope they help!
1. Keep it simple
As far as our skincare routine is concerned, keep it simple ñ more is not necessarily better. A complicated routine can be time consuming and there are more important things in life to worry about!
That simple skincare mantra cleanse, tone and moisturise remains the most effective foundation for healthy, beautiful skin.

2. Feed your skin.
I swear by natural-source Vitamin E as an internal and external natural beautifier as it's the most important of all the antioxidant vitamins for helping to maintain a youthful glow. Always look for the words 'natural-source' on supplement packs, as this is close to three times more potent than the synthetic variety.

3. Never ever use soap and water on your face!
All soap is alkaline (some soap very strongly so) and our skin is naturally slightly acidic, so every time you wash with soap you upset the delicate pH balance. Not such a problem for the body (unless your skin is sensitive, in which case use a soap-free body wash), but not good for the face. You'll get far softer, smoother and cleaner skin with a plant oil-based cleanser as this is more compatible with the skin's own natural sebum, whatever your skin type.

4. Switch to plant power
Pure plant oils are naturally rich in essential fatty acids (EFAs), antioxidants and anti-inflammatory ingredients and do more good for your skin than bland mineral oil or paraffin waxes. Choose a cleanser, moisturiser and body cream based on plant oils as these help skin retain its own moisture reserves by mimicking the skin's own naturally effective moisture barrier, sebum. Plant oils also sink further into the uppermost epidermal skin cells and are better for keeping the skin soft, smooth and line-free than their petro-chemical counterparts.

5. For brighter, smoother skin on your body, I highly recommend body brushing.
It's an easy and inexpensive way of keeping the skin smooth, especially on lumpy, bumpy areas such as upper arms, hips and thighs. Use a long-handled, natural bristle brush to literally brush she skin from top to toe (working upwards from the soles of the feet), concentrating on hips and thighs to help shift cellulite. Given a daily boost of body brushing, our skin sheds waste and toxins more easily while our body benefits from a boost to the circulation and lymphatic system, improving skin tone, smoothness and even helping our immune system.

Oh yes - don't forget wine is full of healthful antioxidants (especially red) and I had a curry last night so maybe that helps too ;-) Laugher and sleep also good.

LizEarle Tue 21-Sep-10 14:38:53

sincitylover

Liz

I like cleanse and polish and also eyebright.

can you tell me a bit more about your hair products specifically if there is one for volume?

Thanks

Hi sincitylover,
It is great to hear that you like our Cleanse & Polish and our Eyebright Soothing Eye Lotion. Many thanks for your question about our new haircare range. Just like our Cleanse & Polish, we've kept things simple with our haircare by creating one shampoo which works on all hair types. Our Botanical Shine Shampoo gently cleanses without stripping to leave hair soft, shiny and smooth. It is SLS/SLES free too. We've followed this with three high-performance conditioners, each bursting with the finest botanicals to give just the right amount of hydration for your hair type ñ leaving locks de-tangled, glossy and ready to style. You select your conditioner according to your hair type. So if you have oily or fine hair prone to being dull, limp or lifeless we would recommend our Botanical Shine Conditioner for oily hair. This ultra-light, finely balanced conditioner will leave your hair revitalised, volumised and feeling full of life!

LizEarle Tue 21-Sep-10 14:39:21

scottishmummy

do you produce non branded lines for others?

Hi Scottishmummy,
No we do not produce any non branded lines for others. Wouldn't even consider it.

LizEarle Tue 21-Sep-10 14:40:00

smugmumofboys

Hi Liz. I love your products and am impressed with the hair care - it's great on my thick hair.

My question is: can we have a salon in the Northwest please? I often buy your products at John Lewis in the Trafford Centre or Liverpool - either of these would be great.

Thank you.

We would love to be able to bring our special Liz Earle treatments to more people around the country so it is something we will be looking into - we do have a new store opening in Leeds before Christmas!

LizEarle Tue 21-Sep-10 14:40:32

bluesky

Great to have Liz on mumsnet, especially as we were talking about her new shampoos/conditioners recently on a thread.

I am a regular of C&P and the excellent (but strong smelling - but in a nice way!) spot relief.

Liz, would you consider doing facial wipes?

I love your packaging, customer service and thought the recent magazine/brochure was a really good read.

Hi bluesky,
Great to hear that you are a regular user of our Cleanse & Polish! Many thanks for your suggestion regarding facial wipes. It is something that we would consider as long as we could make them environmentally friendly too. Delighted to hear that you liked our recent autumn & winter newsletter too!

LizEarle Tue 21-Sep-10 14:41:24

Shivs1974

I love your products but share the concerns about animal testing.

Is it possible to add a gauge to the side of C&P so that you're not caught unawares that it's going to run out??

Many thanks for your question. I love the idea of adding a gauge to the side of the Cleanse & Polish!
To give you a rough idea though, our 100ml Cleanse & Polish pump dispenses 66 pumps so if you cleanse both morning and night this will last you for a month. If you never want to run out of our Cleanse & Polish you can sign up to our auto-reorder service ñ simply call our customer centre and they will create a regular order to arrive as often as you like, so you'll never run out of your skincare favourites.

bluesky Tue 21-Sep-10 14:50:07

A BRILLIANT WEBCHAT!

So much information
So many answers
Thank you Liz

Hermya321 Tue 21-Sep-10 16:23:08

A fantastic webchat, thank you Liz and thank you MNHQ!!

GinoGinelli Tue 21-Sep-10 19:20:19

Thanks. V intersting

snigger Tue 21-Sep-10 19:44:19

<<Sulking in a Sanctuary face-pack because I was three posts short of getting an answer>>

Haliborange Tue 21-Sep-10 19:51:37

Oooh, exciting. I missed the chat, but thank you for answering Liz! I'll give your advice a go.

scottishmummy Tue 21-Sep-10 20:46:46

when you announcing the goodies winner.im shallow,but do like le C&P

SixtyFootDoll Tue 21-Sep-10 21:16:47

Thanks for ansering my question Liz. I am a big fan and I think you are a great business woman.

PlumBumMum Tue 21-Sep-10 21:37:55

Oh I didn't read about the goodies, I posted before 2 but Liz didn't answer me sad do I still get entered?

What fab, thorough answers!

Thanks Liz.

deepdarkwood Wed 22-Sep-10 09:53:05

Thanks Liz (although dh won't thank you as that chat sent me straight to the site for some extra 'necessaries...'

RachelMumsnet (MNHQ) Thu 23-Sep-10 12:58:25

Congratulations CurlyLox - you are the winner of our Liz Earle competition and have won a Liz Earle Ultimate hamper worth over £170. We've notified you by email but can you send us your contact details (email/postal address) and we'll organise the delivery of your prize. Thanks again to everyone who took part - we're sure Liz will be back.

PlumBumMum Thu 23-Sep-10 13:38:57

Ahh well done Curlylox envy

Curlylox Thu 23-Sep-10 19:17:27

Ah that's great news and thank you very very much!

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