Why is it okay to leave a family without a penny because they lose stuff in the post or say everything is fine and going through when clearly it's not?
Phoned up the other day to make sure everything was fine with my payment as it didn't go through the last time, was told everything was fine and going through.
Today, nothing. I phone them and get a message on my answerphone saying they seem to have lost something in the mail and "I know it's an inconvenience but we will have to send the form again and get you to send your partners wage slips with it". This form, we got a couple of days ago and it says that money will be affected if it isn't sent back by x date in October, nearer the end of the month!
Phoned back and was told there is nothing they can do.
Why is this okay? And why is it so hard to get in contact with someone who knows what is going on?
Probably will get flamed for this and told to get a job and that I'm a scrounger but right now I couldn't give a hell!
What really gets me is they sound so bloody cheery and happy while telling you that there's nothing they can do and you'll just have to make do with nothing. What the hell!? Surely they have a bit of bloody empathy, or do these people not have famillies they can familiarise the situation with?
Rant over.
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69 replies
SchrodingersMew · 03/10/2012 14:22
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