Firstly I am really sorry that this happened to you in the first place and congratulations on getting to this point without completely losing it because it sounds as if the responses to your assault have been incredibly frustrating. Below I have set out some information which you might find useful and do ask if it doesn?t make sense or you have more questions.
You are not being unreasonable. You have a right to expect standards to be met, to be treated with respect and for services to be helpful. Never forget who pays their wages.
Police allowed him TO MAKE AN APPOINTMENT TO BE ARRESTED 3 DAYS LATER!!
This (arranging an appointment to be arrested) is not at all unusual BUT:
Did anyone carry out a risk assessment?
Were you referred to a support agency (most likely to be Victim Support but could also have been the local women?s aid / independent domestic violence adviser)?
What safety measures were put in place in the three days between between the police making contact with him to arrange the appointment and his arrest?
Unsatisfactory answers to these questions gives you grounds for complaint: try writing to the Chief Constable and your local Chief Prosecutor at the CPS and send a copy to your MP and the police authority. This triggers a process where people have set timescales to respond to you. The copies I have suggested are to make sure that the police and CPS know that powers greater than they are keeping an eye on them so don?t forget to let them know that you?ve sent these copies to the others!
Communication has been awful, have made 3 formal complaints and still not dealt with properly, and Professional Standards have been a joke.
You should have a contact in the Witness Care Unit whose job it is to update you on any progress. If you haven?t ? make contact yourself (you will need your crime reference number). They are usually based at your local Magistrate?s Court so even if you don?t make contact before the court appearance, they will be there on the day and will show you where you can wait for your case to be called ? separate from your assailant. Having said that, even if they haven?t done so up to this point, they should make contact with you to offer you the opportunity for a pre-court visit if you would like to familiarise yourself with the process.
You might find it useful to read the Victim Code of Conduct (see here: tinyurl.com/3kb2t7e) ? if this hasn?t been followed in any way then make sure you quote this in any communications as it elevates the gravity of the complaint.
What I'm very upset with is according to charging standards he should be charged with GBH, and charge is only ABH because police weren't doing their jobs in obtaining medical reports.
You shouldn?t have to but have you considered getting these yourself? You can ask your Doctor for copies of your records.
Communication between the police and health service is not all that it could be and in my experience the fault lies on both sides. You are absolutely within your rights to complain about the lacklustre investigation and the failure of the charging prosecutor to require that the evidence be collected by the police. However, other things you've said make me think that this may be hand?
Having said that, charging standards are often a judgement call ? it?s possible even with the medical records that they would still have charged ABH. If you were told he was being charged with GBH and it was then downgraded, you are entitled to receive a letter from the CPS explaining why and giving you details of how to complain if you disagree.
Police are saying they can't do anything about charges.
This is true (although they could have done a better investigation!)
and now everyone refusing to speak to me.
This is actually in your favour as it will force you to communicate in writing, creating a paper trail which in turn makes it harder for people to get away with not doing what they said they would. Keep copies of everything.
He's been charged with harrassment and ABH. Admitted harrassment initially in interwiew, but at first hearing plead not guilty to everything and now children and I need to give evidence which I'm dreading.
He may be relying on you not turning up at court. In my experience there are a lot of guilty pleas made in domestic violence cases when the defendant sees that his victim isn?t going to back down and withdraw. Once you get to court, the conviction for domestic violence cases is now around 60-80% (depending where you are in the UK but wherever you are a conviction is more likely than not).
If you do have to give evidence, make sure that you tell the police (and copy in the CPS) that you want to apply for Special Measures (the charge of harassment makes you what?s called 'an intimidated witness'). The court decides whether you can have them or not but mostly do so if the application is made in good time (ie not on the day itself and preferably a month in advance) The criteria is ?is it necessary so that you can give your best evidence??
My CPS solicitor refused to even see me at court to tell me if he was being charged with ABH or GBH!!
Technically, the CPS are required to speak to you before you appear in court, even if only to introduce themselves. But it sounds like you might have been at a pre-trial hearing where your presence wasn?t required. This doesn?t excuse the rudeness of the CPS but technically they might not have broken the rules.
Court staff told me after he was going to trial at Crown, then I only found out a week ago he's back to magistrates.
Getting the information from the court staff is quite usual (often they are the Witness Care Unit staff). However, that sounds a bit odd as cases don't usually travel in that direction so you might want to ask for more information about this.
I've tried to get hold of all the advice lines but can't get through, and because it's CPS can't get legal aid to help.
You may have already done this but have you tried Rights of Women? (www.rightsofwomen.org.uk)? They are truly brilliant.
I know it?s easy for me to say but hang on in there. You?re not alone and there is help available.