Good / affordable card reader?

[Purpletopaz42]

I currently have a sum up for my small business and it is terrible, first time it worked for a while then started having signal issues, had to walk it round the shop then up the street, then it stopped working. Sum up sent a replacement, which had a fault on it and never worked. Sum up sent out a third replacement, which does occasionally work but very rarely. Really need a card reader but I've already spent £79 for the sum up, can anyone recommend an affordable but reliable card reader? Thank you

[AnneLovesGilbert]

Sum up absolutely sucks. I use Square, love it to bits. I use it in fields at fairs off my phone and never had a problem. Always connects, battery on the unit lasts ages, think it was £20 and costs barely anything in fees and I got a free website which is completely idiot proof.

[Hotchick1972]

I’ve had izettle for two years with no problems
I only bought the reader and stand (not printer as £££) you can email or text receipts

[FfeminyddCymraeg]

We had the same issues with Sum Up and moved to Dojo, no complaints here at all and very reasonable.

dojo.tech

[Purpletopaz42]

@purplecorkheart Thank you, I'll try asking them who the sum provider is and whether I could swap it out. I've contacted them a few times over this but all they ever say it have you tried turning it on and off again or placing it by a window lol

@SleepingisanArt Thank you, the Zettle sounds really good, I'll have a look at it.

[Silverjellybean71]

Another vote for izettle!

[SleepingisanArt]

We had iZettle as a back up for 'fixed' barclaycard machine in a shop. Card reader (needs separate printer if you want a physical receipt but it can email receipts) paired to a mobile phone or tablet using Bluetooth. App on phone which can have stock and prices etc. Very good and super reliable.

[purplecorkheart]

Have you contacted Sum Up and asked them what server provider the sim is with and is it possible to change. I am in Ireland but the card reader in my work place started to act a bit like yours. When I contacted the customer service team they basically suggested that it could be the server provider the sim used. They gave me a step by step guide how to swap from O2 to Vodafone and there has been no issue since. I think I had to press about ten buttons.

[Purpletopaz42]

We don't have a phone connection in the shop, so we would need to have one put in if we wanted wi-fi. This is originally why we got the sum up as it has a built in sim but as I say, it hardly ever has signal. The internet signal on our phones works absolutely fine, so was thinking of trying a card reader which goes through mobile phone data or Bluetooth.

[Caspianberg]

I think sum up reader isn’t the problem, but that your WiFi or 3G connection is bad? So swapping to any other reader will have the same issues
So sort the WiFi first