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Hairdresser refusing appointment for DC
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storminateacupagain · 04/12/2021 12:16

I have been going to the same hairdresser every 6 weeks for years, My DC's 5 and 2 usually come with me every second visit for tidy up/trims. DS in particular has very curly hair and after a while his hair is totally wild, I always book appointments for them same time as me.
Last visit for when l tried to rebook for us all just before Christmas l was told that they were not doing any childrens hair for the month of December,.
Surely this is unfair for regular clients?

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Am I being unreasonable?

AIBU

You have one vote. All votes are anonymous.

GetTheFlockOutOfHere · 04/12/2021 12:40

@storminateacupagain YANBU and I am surprised at the results and comments. I would take my custom elsewhere.

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Nanny0gg · 04/12/2021 12:40

@storminateacupagain

DS's hair is awfully curly- his cut was due mid December but was refused an appointment and by January ( they reopen 12th January) his cut will be 5 weeks overdue. DD would be fine.
I guess l will take him elsewhere- they charge £15 per visit so it is not as if it is a cheap visit.

Trust me, for the time it will take they won't be earning any money there.
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Whatwouldscullydo · 04/12/2021 12:39

I get theoretically its not as profitable to do children but if u cut kids hair then u cut kids hair. They are surely as entitled to an appointment as anyone else.

Do they call all the women who have a short back and sides trim and tell them we are only doing < insert expensive amd profitable services here>

Will back fire as all the Xmas parties get cancelled and these hair dos are no longer necessary.

I ditched a salon who got to big for their boots and never looked back. Take the three of u elsewhere where your money is as good as everyone else's

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RiskyReels · 04/12/2021 12:38

Doesn't make sense to me. I'd have thought if they wanted to maximize income this month and had customers waiting, they'd extend their hours a bit and fit everyone in. Their policy risks them losing long-standing customers to other more accommodating hairdressers. If your business is going to the wall and December is the most lucrative month, surely a bit of overtime is a no-brainer?

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nancy75 · 04/12/2021 12:36

@Coffeepants

I think its pretty rubbish if you a regular client and would put me off using them if they were doing it solely so they could fill up with more expensive services. Children haircuts are cheaper but also take a lot longer and they don’t usually wash, blow dry, etc.

They are there to earn a living, of course you expect them to make as much money as they can over the busiest time of year.
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Idontevenknow · 04/12/2021 12:36

I actually agree with you OP. I think as a business having this policy for new clients is fine. However, as a regular customer, who goes every 6 weeks for years, I think is different.

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Just10moreminutesplease · 04/12/2021 12:35

I’d change hairdressers tbh. They work on having regular clients and loyalty goes both ways.

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FrownedUpon · 04/12/2021 12:35

The world doesn’t revolve around you or your child’s hair. Honestly get a grip.

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CloudyStorms · 04/12/2021 12:34

Seems sensible to me. They need to make as much money as they can in this period in order to survive.

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Coffeepants · 04/12/2021 12:34

Sorry meant take a lot less time.

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bellamountain · 04/12/2021 12:34

I'd find a new hairdresser. I think it's poor service.

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RoastPotatoQueen · 04/12/2021 12:33

Find a different hair dresser if your unhappy with their policy.

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FlibbertyGibbitt · 04/12/2021 12:33

They’re full of people wanting their done for Christmas. Get it done after. Job done.

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LuaDipa · 04/12/2021 12:32

Sorry but they are well within their rights to do this, it’s their business.

You are also well within your rights to choose to go elsewhere if this is inconvenient for you.

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Coffeepants · 04/12/2021 12:31

I think its pretty rubbish if you a regular client and would put me off using them if they were doing it solely so they could fill up with more expensive services. Children haircuts are cheaper but also take a lot longer and they don’t usually wash, blow dry, etc.

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Choice4567 · 04/12/2021 12:29

YABU. The hairdresser can decide what they want to do. It’s a mild inconvenience to you, nothing more

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fizzybootlace · 04/12/2021 12:28

I get what others are saying but I'd be annoyed too OP, as you are a long time customer . But as you say, you'll have to elsewhere. 5 weeks over is a long time for some types hair/smaller heads!

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yougottasmilesobright · 04/12/2021 12:28

Not unfair at all ! Either take them somewhere else or wait till January!

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nancy75 · 04/12/2021 12:28

Although it’s not overly cheap for a child’s haircut it is a lot less than they would charge an adult, at this time of year they want to fit in the full paying customers, not the £15 kids.
This year especially they will be looking to maximise income after being closed for months earlier in the year.

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Notimeforaname · 04/12/2021 12:28

It's their business, they said no. Not unfair,its how business works.

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WellLarDeDar · 04/12/2021 12:28

It's a bit inconvenient for you but it's not in any way unfair. Not even slightly.

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Sciurus83 · 04/12/2021 12:27

£15 is cheap.....

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RubyTuesday70 · 04/12/2021 12:27

I always book mine for the last week of November to avoid this problem.

I'm just glad that they're back at full speed and making money again tbh.

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icedcoffees · 04/12/2021 12:27

£15 is very cheap when they can charge 2-3 times that for adults who don't wriggle and cry lol.

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Thegreencup · 04/12/2021 12:27

Just go elsewhere? For you as well.

Also, invest in some clippers for the boys hair. My DS has curly hair (as do I!) and I get it. He needs a grade 3 doing every month to keep it how he likes it. So we invested in some clippers over lockdown.

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