Threads

See more results

Topics

Usernames

Mumsnet Logo
Please
or
to access all these features

Hairdresser refusing appointment for DC
180

storminateacupagain · 04/12/2021 12:16

I have been going to the same hairdresser every 6 weeks for years, My DC's 5 and 2 usually come with me every second visit for tidy up/trims. DS in particular has very curly hair and after a while his hair is totally wild, I always book appointments for them same time as me.
Last visit for when l tried to rebook for us all just before Christmas l was told that they were not doing any childrens hair for the month of December,.
Surely this is unfair for regular clients?

OP's posts:
Please
or
to access all these features

Am I being unreasonable?

AIBU

You have one vote. All votes are anonymous.

LittleGwyneth · 04/12/2021 14:41

If you're that bothered then ask them to cut it and charge you for an adult men's cut.

Please
or
to access all these features

icedcoffees · 04/12/2021 14:38

It’s not a “discounted children’s haircut” unless the OP is paying less than the advertised price for a child’s haircut.

Of course it's discounted, because it's cheaper than a standard adult haircut.

Early-bird menus (for example) are still discounted menus, even if you're not paying less than the advertised price.

Please
or
to access all these features

unname · 04/12/2021 14:35

It’s not a “discounted children’s haircut” unless the OP is paying less than the advertised price for a child’s haircut.

And it would be a massive inconvenience to sort out a different place to take them with zero notice.

If they don’t want to cut children’s hair, they really just shouldn’t do it ever. At minimum they should notify everyone in advance about the December rules.

Please
or
to access all these features

Shallwegoforawalk · 04/12/2021 14:30

@Chely LOL of course it's about profit, they are not working out of the goodness of their hearts. Grin

Please
or
to access all these features

icedcoffees · 04/12/2021 14:24

@SusannaQueen

It's not a great business model to be packing in people who are probably not regular clients for one sitting and pissing off your regular clients who go every 6wks. You'll probably not find anywhere else before Christmas, but I'd be looking elsewhere afterwards.

Well, I suspect there are very few regular clients who are going to be really pissed off about not being able to get a discounted childrens' haircut for a month.

Some people might be a bit miffed and decide to look elsewhere, but on the flip side, those "one-off" customers may become regulars and provide them with even more money than they lose out on.
Please
or
to access all these features

cansu · 04/12/2021 14:20

It is poor service. I would be voting with my feet

Please
or
to access all these features

jollygreenpea · 04/12/2021 14:18

I would try a barbers. What did you do in lockdown, I started doing DH and DS and have kept going with them.

Please
or
to access all these features

GertrudePerkinsPaperyThing · 04/12/2021 14:18

It’s business I’m afraid! Adults cuts cost more so they want to do them
I had fhat with dds haird after the first lockdown- they would only do adults as so much demand. I think I paid the adult price in the end (she’s a teenager so it meant a lot to her!)

Please
or
to access all these features

SusannaQueen · 04/12/2021 14:15

It's not a great business model to be packing in people who are probably not regular clients for one sitting and pissing off your regular clients who go every 6wks. You'll probably not find anywhere else before Christmas, but I'd be looking elsewhere afterwards.

Please
or
to access all these features

unname · 04/12/2021 14:10

Also, they should have told you back in October!

Please
or
to access all these features

unname · 04/12/2021 14:10

@Coffeepants

I think its pretty rubbish if you a regular client and would put me off using them if they were doing it solely so they could fill up with more expensive services. Children haircuts are cheaper but also take a lot longer and they don’t usually wash, blow dry, etc.

I think it’s bad business to do this to regular clients.
Please
or
to access all these features

Shallwegoforawalk · 04/12/2021 14:05

@TruffleShuffles

Who is watching your children while you are having your hair done OP? Is the issue that there will two children wandering about an extremely busy salon around Christmas?

This was my first thought. Do your 5 and 2 year old sit nice and quietly or are they yelling, running, pestering other customers, whining? Can you supervise them adequately while having your own hair done?
Maybe the salon wants to encourage you to leave the kids at home. Permanently.
Please
or
to access all these features

icedcoffees · 04/12/2021 14:01

@Chely

All about profit, find a new one.
I learned to cut the kids hair when our regular hairdresser changed career.

Of course it's all about profit, lol.

Would you go to work if you didn't get paid?
Please
or
to access all these features

luverlybubberly · 04/12/2021 13:58

All about profit,

After the last 2 years, small businesses have every right to maximise profit. I hope beauty and hair businesses do loads of business this Christmas and New Year.

Please
or
to access all these features

CarrotSticks19 · 04/12/2021 13:56

Personally I would find this off-putting in a hairdresser, children still need their haircut. I think it would be fair enough to say not on a Friday or Saturday, type thing but no children at all would put me off.

Please
or
to access all these features

luverlybubberly · 04/12/2021 13:55

@TheVolturi

Some dickish comments here. Yanbu op, why is kids hair less important than adults hair? I would go elsewhere.

It's not that kids are less important - it's more profitable to have adults because they have might have a colour, hair wash etc so the business makes more per hour than a kids haircut which won't take a full hour
Please
or
to access all these features

icedcoffees · 04/12/2021 13:55

If the service they provide doesn't work for their regular customers then they will go elsewhere. The service this hairdresser provides doesn't work for OP because she needs her children's hair cut in December, therefore she should cancel her appointment and go elsewhere to a business that provides the service she requires.

I suspect the vast majority of their customers won't have young children who need their hair cut for £15 a go, though.

They provide that service normally because it's a good way to get bums on seats, and because it's often quiet during the week (when pre-school age children are likely to have appointments), so it works for them. They don't have to keep offering it when it no longer suits.

Of course OP is free to go elsewhere, but I don't think the hairdressers will find themselves sitting around twiddling their thumbs as a result of it, lol.

Please
or
to access all these features

nancy75 · 04/12/2021 13:54

@Chely

All about profit, find a new one.
I learned to cut the kids hair when our regular hairdresser changed career.

All about profit - isn’t that the basic objective of any job/business?

Presumably you go to work for free?
Please
or
to access all these features

Chely · 04/12/2021 13:53

All about profit, find a new one.
I learned to cut the kids hair when our regular hairdresser changed career.

Please
or
to access all these features

nancy75 · 04/12/2021 13:51

If a kid’s cut is just as important as adult’s then it should cost the same to cut as adult’s hair

Please
or
to access all these features

CarrotSticks19 · 04/12/2021 13:50

Businesses only make money if they have customers who want to use their services, it's all very well to scoff at people who aren't business owners and say businesses need to make money. But equally for a business to be viable it has to provide a service that customers really want.

Its like tesco could stop selling milk and bread because these aren't profitable, but if I couldn't do my weekly shop there it wouldn't be worth going.

If the service they provide doesn't work for their regular customers then they will go elsewhere. The service this hairdresser provides doesn't work for OP because she needs her children's hair cut in December, therefore she should cancel her appointment and go elsewhere to a business that provides the service she requires.

Please
or
to access all these features

TheVolturi · 04/12/2021 13:46

Some dickish comments here. Yanbu op, why is kids hair less important than adults hair? I would go elsewhere.

Please
or
to access all these features

5keletor · 04/12/2021 13:42

I can understand why, to be fair. They can make a lot more money from people wanting hair cut, coloured, styled, etc. for Christmas parties at this time of year. Try a barber as previously suggested, we pay a fiver for our toddler's haircut, doesn't seem to be too busy either, even at this time of year.

Please
or
to access all these features

user1471457751 · 04/12/2021 13:39

@Theunamedcat her kids only go with her every other appointment

Please
or
to access all these features

Loveisland19 · 04/12/2021 13:38

Take them to a barbers, that’s what I do with my son - it’s easier, quicker and cheaper. My son has very curly hair and they do short back and sides with scissors on top. He has been going since he was 7 and loves it and wouldn’t want to go anywhere else.

Please
or
to access all these features
Please create an account

To comment on this thread you need to create a Mumsnet account.