A while back I had a problem with a contractor coming to do something in my house. I left my phone at work and missed his 'call to confirm' on the day. He never showed up.
Last night I got a call at 8pm which I missed until this morning from a company whose coming to do something at the house first thing in the morning. Left a message as saying I needed to call back last night and confirm that the appointment is still OK for me otherwise it may not go ahead. OF course I didnt listen to the voicemail until morning, now when I try calling now, the business is closed until the time of my appointment. So they're not going to get my confirmation call until the time of my apt, meaning again prob won't show.
Is this a new thing? I get why some people might want a conformation call. BUt in the absence of one, is cancelling the apt or no-showing really the thing that is done? AIBU to think that if the confirmation call goes unanswered you show up at the arranged time & place anyway?
AIBU?
companies calling to confirm
Talismania · 27/07/2015 07:43
Interestingly enough, I've not read of any complaints when NHS services do this.
Our dentist will call the day before, as does two departments MrsLH uses at the local hospital (one does it with an automated menu, asking you to "press 1 if you are MrsLH" 
).
Apparently it cuts DNAs quite a bit.
In my old job, after booking a customer appointment, i kid you not, we sent the following:
Confirmation by email, text and letter, then called to confirm the day before then called again when en route 
some mindless idiots still failed to show up though
We would never cancel because we couldn't get confirmation though! That's rude!
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