I arranged an appointment on Thursday to look around the nursery attached to a very good school close to where I love. My idea was that hopefully my daughter would go to the nursery and move up to the school with any friends shed made. Its not the school i want her to go to (my son goes to a different school, lovely) but shes not going to get in becuase we moved out of catchment. anyway...
so we turn up and are showed to where the nursery id, i knock on the door and no one answers. no big deal i thought they must just be busy so i walk around to the other door. now this appointment was made 3 weeks in advance and the receptionist had called through to tell them i was coming when i arrived.
i knock on the door, a member of nursery staff opens it and just stares at me, i said hello im here to look around the nursery with my daughter. she opens the door and says ok come in, i walk in and she says "there you are then, look around" and just walks off.
there are three staff there and nobody comes over and says hello, no one introduces themself to my daughter, a future pupil there. they just left me there, in a nursery ive never been in with a load of kids that are not mine. i just stood there looking around, i was hardly going to go over and start asking the children what they were doing or start looking through things. i just felt so uncomfortable.
they left me like this for about 5 mins and i just thought this is enough this isnt the place for dd. so i picked her up and said thank you very much and goodbye. the same woman says oh you are leaving so soon? i just thought well i have to say something. so i said yes to be honest i feel quite shocked that you havent even said hello to my child, you havent asked for our names or introduced yourselves. ive come here looking to send my child to this nursery and you havent told me what you do here, showed me around or anything at all.
her response? "well i have got 26 kids too look after". wtf? is that my problem? if they are having staff issues, i dont need to hear about that at all anyway. so i said well thats not really anything to do with me but i feel quite let down and im going to make a complaint to the school about this and shes says ( i kid you not)
"well if you are going to be like that about it dont let the door slam on you on the way out!" what???????
I just looked at her, i was like what the hell? so i left and spoke to the receptionist who was really aplogetic an offered to make me another appointment! i said no, im sorry.
would it be unreasonable to contact the head? ive had a child in private nurseries and a state nursery and i have never been in a situation where they havent even bothered to speak to my child-i mean really? im really upset, i cant beleive a school, let alone one that is supposed to be so good could be so awful!
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Shocked and upset....bad nursery experience
29 replies
knittedbreast · 01/05/2011 17:34
OP posts:
lockets ·
01/05/2011 17:52
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