This hotel was not a safe place. I have allergic children and was asked to sign a form on arrival which limited the hotels liability if someone got ill while we were in their care. If I hadnt listed the allergen then they were in the clear. I refused to obviously. I'm not sure where you go from there. The rest of my holiday was gonna.
Anyway to add a few flurishes the lifts regualrly didnt work so get used to carring push chairs, the splash pool gets turned off when they feel like it, you'll que for up to 25 mins to get seated for dinner,you'll need to ask them to turn the lights on in the indoor unheated pool in order that you can see your kids and if you are worries about peanute (I am) they get served / abandoned with every drink so the place is like a minefield.
In addition you'll have the pleasure of listening to others complaining about the poor service, unsanitory pulic washrooms and lack of service.
I even found my 1 year old investigating a 2ft across hole that had appeared poolside in the broken decking.
There are some wonderful resorts for kids out there - this isn't one. I'm hoping they improve.