Mumsnet was invited to review the Milestone Hotel.
Situated directly opposite Kensington Palace Gardens, the Milestone Hotel could not be better located for a visit to London. Small, but no less grand for its size, its 5 star status is very much in evidence, but without the usual fussiness and ostentation that you often see at hotels at this level.
We stayed in one of the their family friendly apartments for only one night, but the hotel does require guests to usually book the apartments for a minimum of 7 consecutive nights. I would gladly have done so! Before we arrived we were asked to fill out a booking form including details of our choice of foam or duck feather pillows, what our favourite colours were, whether or not we wanted a yoga mat in our rooms etc. It was clear this was going to be more than a little special.
After a warm welcome and a fascinating tour of the hotel (what a history!) and its facilities (cosy bar, spa, pool, restaurant, lounge area for high tea) we were shown to our rooms.
We stayed in the William and Catherine, a 2 bedroom apartment which I'm sure even its namesakes would have been impressed by. Beautifully furnished, with a well-stocked kitchen, a plush lounge area, and en suite bathrooms, it has everything one needs for a relaxing stay.
But the Milestone doesn’t stop there. The cot they’d set up for my daughter was filled with goodies for her. A lovely ‘hot teddy’ bear, a pack of toiletries as well as a mini robe and slippers. And they’d set out bath toys as well as foam letters spelling out her name in the bathroom. Treat the child and you have the parents all wrapped up…
That’s not to say we weren’t spoilt too – from the welcome glass of Champagne in the bar (kids – even 2 year olds – made to feel very welcome everywhere in the hotel), the huge fruit basket and the very genuine friendliness from all staff, we certainly felt right at home.
Our stay included tickets to Kensington Palace which we decided to visit the following morning (after fortifying ourselves with a breakfast fit for royalty of course). Although the exhibits were very cleverly and artfully done, we did end up rushing around at breakneck speed with a 2 year old who was intent on finding the 'queen' (apparently she was in hiding in one of the rooms). Would love to go back another time with a bit more time to explore properly.
I wasn’t surprised to find out that The Milestone ranks as one of the top hotels in the world. It certainly deserves every one of its five stars and I would highly recommend it to anyone.