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The Barclays Pingit app is now live!   

We run through how it works, how it could make a difference in your lives, and even how your family could benefit from it. And if you're not sure, we asked three Mumsnetters to put the new app through its paces.

Content supplied by Barclays

What is Barclays Pingit?


Here's a scenario you might sympathise with: you owe £10 for the school quiz tickets to that mum you sort of know, but every time you see her at the school gate – you don't have the change, and now, well now, it's getting a bit embarrassing. And if it goes on much longer the chance of being on her winning quiz team may never happen again. 

OK, we might be over-egging the last bit – but with Barclays Pingit you could use your smartphone to transfer the money to her account in about the time it takes to send a text. Your IOU would be dealt with.

Sounds interesting? Well now we've whet your appetite – here's how it works.

Barclays Pingit is a free app that works on iPhones, Android phones, and Blackberrys. If you don't have a smartphone (or you did have one but it's now malfunctioning due to paint/jam/orange squash damage) you can still register online to receive payments through Barclays Pingit.

You don't have to be a Barclays customer to use it, but you do have to have a UK current account, a UK mobile number and be 16 years or over.

Once you're signed up, you can send up to £750 a day. So that means as well paying your friend for your share of last Friday's drinks, you can also quickly pay your share of the household bills into your partner's account?

Better still others can use Barclays Pingit to pay you IOUs. That coffee you're owed or that £50 DH needs to give you for your birthday pressie become easier to get back when you say: 'just text it to me.'

If you're squeamish about asking – we've got a funny little video that can help. Check it out here. You can even personalise it for a bit of fun – which will definitely get the attention of him indoors.*

We know you'll have more questions, some of which we've answered in our FAQs but you can find out lots more on the Barclays Pingit website and our Facebook page.

Still sounds too good to be true? Don't have to take our word for it. We asked three Mumsnetters to give the app a thorough testing to see if it really made their lives easier. Find out how Becky, Romilly and Marion got on and exactly what they thought of Barclays Pingit here.


Get paid faster with Barclays Pingit for Business

Mums are an entrepreneurial lot. It's not just about finding new ways to raise funds for the school, or getting freebies for the summer fair. If there's a gap in the market, or a way to forge a career that lets you still pick up the kids - you'll spot it and go for it.

But being a successful small business, that stays in business, is not just about the idea, you need to keep a decent cash flow. It's no wonder then that Barclays Pingit, a free app that lets you send and receive money using your smartphone, is sparking the interest of the entrepreneurs among you.

Here's why.

As long as you have a Barclays Business current account you can register for service and your customers can pay you using Barclays Pingit.

You can send and receive up to £750 per transaction and receive up to £5,000 in total payments daily.

Even if you don't have a Barclays Business Account, you can still encourage your customers to pay you using the app – you simply register online to receive payments and, you'll get paid in the time it takes to send and receive a text. You'll also get a text to tell you that your money has arrived and the transaction will appear on your statements.


But don't take our word for it, these two mums in business have already done some of the ground work for you.

French speaker and mum of two, Laurence Millar runs www.fournituresfaciles.co.uk, a schools supplies site for London's French schools. She's seriously considering offering Barclays Pingit as a payment option.

"I often get unexpected requests for products... usually at the school-gates. Supplying the products is not a problem – but my current system of taking payment is neither professional nor sustainable. That's why Barclays Pingit is interesting. If my customers could pay as soon as I have accepted their order, regardless of where we may be, then my accounting would become much easier. Speed of payment would also come as a welcome relief, with my former gateway provider I had to wait for up to three days before funds were released into my account. For a small business like mine that kind of delay can cause havoc."


Personal trainer, Sam James has already made the leap. She's been running her company, www.overloadfitness.co.uk for eight months now, fitting in sessions around her children Riley and Sebastian's school day. She's redoing her website to let clients know that they can pay her via their mobile using Barclays Pingit.

"Most of my customers pay in cash - sometimes they forget or don't bring enough with them to pay, so I have to keep track of what they owe. The majority have smartphones and using Barclays Pingit means they can pay for sessions in advance so I don't have to chase for payment or run to the bank to deposit it. But it's not just convenient for me – it's great for customers too. We often train in local parks - paying by phone means they don't have to bring cash with them and I don't have to keep an eye on the cash they've given me when we are doing our work-outs." 

Want to know more?
Why not visit barclays.co.uk/pingitforbusiness or ask us a question on our Facebook page.

Find out what's being said about Barclays Pingit by businesses like you:

Barclays Pingit for teens and students on the move

Imagine never knowing a world without a mobile phone? That's the reality for Generation Next. Having a mobile phone and Smartphone is pretty much a given for today's teens. It's how they talk and make friends, access the internet, and when needs must…keep in touch with you.

With the launch of Barclays Pingit, a teenager's smartphone becomes even more indispensable and if they are aged 16 or over, they can register to use Barclays Pingit. So once you register to use the Barclays Pingit app to send and receive money you'll have the reassurance that if they need cash fast, you can transfer it to them in the time it takes to send a text.

We've all been at the end of a call for emergency cash. Any of these ring a bell?

"I bought Charlie his train ticket for an open day at Birmingham University, but I forgot to remind him to take his Young Person's Railcard. Of course, the ticket inspector checked on the journey up. Luckily he let him off, but Charlie had to buy a new railcard before he came back. I'd lent him my credit card for emergencies, but obviously I could have used Barclays Pingit."
Julie, mum of teenagers, Charlie and Bethany

"Our neighbour's daughter babysits for our twins during her holidays from university. She's really good with them and we know we can have a night out without worrying. The only hassle is making sure at the end of the night that we're near a cash machine or one of us has enough money to give Martina when we get home. With Barclays Pingit, we wouldn't need to get the cash and Martina doesn't have to be worried about having it in her purse on the way home."
Ali, mum to twin boys Danny and PJ

And it's not just mums who can see its uses:

"I live in a student house with seven other people. If one of us buys communal things or pays a bill that needs to be split between us we could use Barclays Pingit rather than wait for the cash, which is too easy to spend. I already use mobile online banking so when I'm getting paid back for something for the house, I always choose a transfer over cash, because cash is so easy to spend and it's so much easier to keep track of your finances if you can see exactly where/who your money is going to.

Plus all my monthly outgoings (such as rent and phone bills) come straight from my bank account. Sometimes I make some extra cash babysitting so getting money texted to me would save me having to go and pay in any money I earn into my account, and take away the temptation of me spending it.

My parents use online banking to transfer money over to me (mainly to help with the rent), now I can recommend the app to them as well.
Katie 20, geography student, University of Leeds

As parents we can all see the usefulness of emergency bailouts. But, as Katie's story shows Barclays Pingit can also allow our teenagers to manage and track their money in real-time, in a way that suits their social and student lives. It can be a valuable resource as they journey towards independence from the Bank Of Mum And Dad… and maybe one day you'll find they'll text the odd tenner or two back to you. Well, we can hope anyway!

Fancy sending a reminder to your DS or DD about the cash they owe you? Check out our clever little video here. PS - you can personalise it too.*

Or check out our three Mumsnetters videos to see if Barclays Pingit really made their lives easier. Find out how Becky, Romilly and Marion got on and exactly what they thought of Barclays Pingit here.

Barclays Pingit FAQs

FAQsGot any questions on Barclays Pingit? Hopefully the Q&A below will help answer any questions you might have – or you can visit Barclays.co.uk/pingit to find out more


  • What is Barclays Pingit?
  • Where can I get the app? Is it free?
  • I can't get Barclays Pingit to work on my phone - help?
  • Does it work on an iPad?
  • Do I have to have a Barclays current account to use it?
  • Is it secure?
  • What happens if I text the wrong amount or to the wrong number?
  • I want to use it for my business - how does it differ from Paypal?
  • What happens if I lose my phone?
  • Will it put a dark wash on for me too?

What is Barclays Pingit?

Barclays Pingit is a clever little app that allows you to send or receive money just using a mobile number.

You need a valid UK current account, a UK mobile number and have to be 16 or over to register to use Barclays Pingit to send or receive money.

You can find out more information on Barclays Pingit on our website and our Facebook page, including all the terms and conditions for using the service, or get hints, tips and Mumsnetter reviews on how you can use the app from the Barclays Pingit page on Barclays on Mumsnet.

Where can I get the app? Is it free?
Barclays Pingit is free. You can download it from the Apple App Store, Google Play and Blackberry App World to use on your smartphone. If you don't have a smartphone, you can still register online to receive payments via Barclays Pingit.

I can't get Barclays Pingit to work on my phone - help?
Barclays Pingit will not work if your phone is jailbroken (eg: to allow you to install apps from outside the Three app store). This is because Barclays cannot ensure the security of a jailbroken device. The Barclays Pingit development team has done everything they can to ensure that the app itself is safe, and part of that means making sure it can only be used on secure devices. If your phone is not jailbroken and still doesn't work, you can call the Barclays Pingit helpline on 0333 2001012.

Does it work on an iPad?
Yes, you can download and register to use Barclays Pingit on your iOS device (iPhone, iPad or iPod Touch) at the Apple App Store now. But you will need to have a Wi-Fi or 3G connection to use the service.

Do I need to have a Barclays current account to use it?
Anyone with a UK current account can register to use Barclays Pingit. There's more information on the Barclays Pingit website and our Facebook page including full terms and conditions for using the service and handy tutorial videos taking you through how to get started with Barclays Pingit.

Is it safe?
Security was one of the key priorities of the Barclays Pingit team when creating the app, and they put safety measures in place to make sure you can use securely to send money.

The highest standards of encryption were used and the registration process asks you to link your mobile number and your personal details. You are also required to verify your registration using a Barclays PINsentry device or at a Barclays ATM, if you are registering with a Barclays current account, or online using your online banking. This means that Barclays knows it's you logging in every time you use your Barclays Pingit app.

Take a look at this video for more details on how Barclays have made the app safe to use and for tips on how to make sure you're using the app securely.

What happens if I text the wrong amount or to the wrong number?
If you have sent the wrong amount to somebody or sent money to the wrong person, let the Barclays Pingit team know as soon as possible by calling the Barclays Pingit helpline on 0333 2001012, and they will try to recover the money or recall the payment. You can find more information on how they would go about doing this on the Barclays Pingit help section.

Remember, you will be asked to confirm each payment that you send, including the recipient, the amount and the message you have included. Please ensure you check this confirmation screen carefully before you confirm each payment.

I want to use it for my business - how does it differ from PayPal?
The main difference between the services is that with Barclays Pingit, your customers only need your mobile number to pay you using Barclays Pingit, whereas with PayPal you need to use an account number.

Using Barclays Pingit means your customers can pay you using the Barclays Pingit app on their smartphone, and the money will be in your registered UK business current account in about the time it takes to receive a text.

Depending on your tariff, certain transactions on your business account may be charged.

You can only link one mobile phone number to one current account. And when you receive a payment through Barclays Pingit, your full registered name will be made visible to the sender of the payment.

For more information and a video explaining how you can use Barclays Pingit to get paid quickly and easily, head to the Barclays Pingit Business website or take a look around at the Barclays Pingit page on Barclays on Mumsnet.

What happens if I lose my phone?
If your phone is lost or stolen, you should call the Barclays Pingit helpline on 0333 200 1012 and let them know as soon as possible. They will set the app to wipe itself from your phone, so no one will be able to access the app. Then when you replace your phone, you can redownload the app and register again to use Barclays Pingit.

Remember the app is also protected by a five-digit passcode, so as long as you don't tell anyone this passcode or write it down anywhere, no one should be able to access the app apart from you.

Will it put a dark wash on for me too?
Not yet, but we'll ask our development team to take a look at it.

*This video is a bit of fun and not meant to be used in an offensive or inappropriate way. Please ensure
your friends are happy to receive this. Barclays is not responsible for any video you create or send.

Head to Barclays on Mumsnet for lots more:

  • Expert information on starting your own business
  • Family budgeting and saving tips
  • Money-saving videos and inspiring start-up videos



Barclays Bank plc takes no responsibility for the content of third party websites or the views and recommendations expressed by named third parties in this webpage. The material on this webpage is for information only. Barclays Bank PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England. Registered No. 1026167. Registered office: 1 Churchill Place, London E14 5HP. Barclays Insurance Services Company Limited is authorised and regulated by the FSA. Registered No 973765. Registered Office for both: 1 Churchill Place, London, E14 5HP. Barclays Business is a trading name of Barclays Bank PLC. Barclays Bank PLC subscribes to the Lending Code which is monitored and enforced by the Lending Standards Board and is licensed and regulated by the Office of Fair Trading for the provision of credit products to consumers and related services. Further details can be found at www.lendingstandardsboard.org.uk

Last updated: over 3 years ago