IT has never been more essential to most organisations whether they are using big data, cloud delivered applications, social media or mobile. Enabling this is a complex process involving multiple staff members and even customers in this self-service and mobile world. Automation and Orchestration of service delivery will bring a huge benefit to your organisation enabling users to get the service they need quickly, simply and error-free without escalating cost and IT staff resource. This stage on the journey demands that you examine business processes as well as infrastructure, technology and apps. Logicalis has worked with a number of the UK’s leading organisations to deliver their transition to Automated IT.