A day in the life: Running a first aid company

Kate Ball

Kate Ball set up Mini First Aid in 2014, after 10 years in corporate learning and development. She won the NatWest Everywoman Aphrodite Award in 2017 and describes the win as a career highlight.

What made you decide to set up Mini First Aid?

My experience in corporate learning and development motivated me to build a first aid class that was engaging, memorable, and enjoyable. After all, there’s no training more important than learning how to save lives.

From a personal perspective, I had two young children when I started Mini First Aid, and my corporate role meant that I was away from home more than I was comfortable with. Hence, I wanted to create a rewarding business that I could work around my children.

mini first aid

My idea was to franchise the business so that others could also achieve a good family/work life balance, a good income, and a rewarding job.

On another personal note, my brother devastatingly died at the age of 22 from a heart attack, and no-one on the scene confidently knew how to perform CPR. From that moment on, I have made it my mission to make sure that everyone – no matter how young or how old – knows how to perform it.

What’s your working week like?

My husband Matt and I head up the business from our home, employing others on a freelance basis. We’re thorough in looking for the right people, and we train them to above industry standard in first aid – supporting the development of their business skills to help run the franchise.

How does family life fit in?

The last three years have been a juggling act, as I have balanced a fast-growing business with being pregnant with twins – twice. I have six children under the age of eight, and family life is hectic. Even so, running Mini First Aid is far more manageable than my corporate job was, and the family/work balance is significantly better.

What’s been your biggest achievement?

Last year, one of my team entered me for the NatWest Everywoman Aphrodite Award. Suddenly, there was I alongside so many other businesswomen who I've always admired and looked up to. Winning the award has been the highlight of my Mini First Aid career to date. The rush of adrenaline when addressing 600 business leaders was one I'll never forget. Since then, Mini First Aid has gone from strength to strength.

What do you do in your spare time?

I write a weekly blog, posting regularly on social media about the real (and often funny) experience of juggling a young family and a business.

If you're inspired by Kate's story and are a fellow female entrepreneur, get sector-wide recognition by entering the 2018 Natwest Everywoman Awards here.