Danone investigating claims that Aptamil formula is making babies ill

Danone Aptamil

Investigations by the company are underway after customer complaints that the milk formula could be making babies unwell

Leading food corporation Danone is looking into parents' claims on social media that some of its Aptamil formulas are causing sickness and upset stomachs.

The company recently made changes to the recipes of three of its baby milk formulas (Aptamil First Infant Milk powder (stage 1), Aptamil Follow On Milk powder (stage 2) and Aptamil Growing Up Milk powders (stages 3 and 4).)

We have recently introduced new Aptamil formulations and we recognise that some families have not found the transition to the new formula easy.

Many mothers whose children have been suffering from upset stomachs after drinking the new version of Aptamil First Infant Milk powder (stage 1) noted that the smell and consistency of the powder and resulting milk was different. The new version is said not to dissolve properly in water, leaving clumps of residue in the bottle. The smell was likened to 'off' milk.

Facebook user Charl-louise Baker said that her son “became very sick after every feed. His belly swelled up and he vomited.”

Another user, Rachel Chaplin, commented that her “four-month-old has had terrible diarrhoea since using the new Aptamil.”

bottle feeding

In response to the increasing number of complaints they are receiving, Danone has said that it is “taking all feedback very seriously”, but added that it has carried out extensive safety checks.

Danone also said, "we would like to reassure parents that the quality and safety of our products is our number one priority. We have recently introduced new Aptamil formulations and we recognise that some families have not found the transition to the new formula easy.

“We have undertaken extensive quality and safety checks, including clinical trials, product testing and product experience tests on these products. The results have shown that babies take to this formula well and that it is safe.

“We have updated the mixing instructions on our packs as this new formula requires parents to mix it up slightly differently, compared to the previous formulation – specifically, shaking vigorously for 10 seconds to dissolve the powder.”

The following Aptamil products remain unchanged: Aptamil First Infant milk liquid (stage 1), Aptamil Follow On Milk liquid (stage 2), Aptamil Growing Up milk liquids (stage 3 and stage 4), as do Aptamil Hungry Infant Milk powder, Aptamil Anti-Reflux powder and Aptamil Comfort powder.

Danone has set up a one-to-one helpline, enabling parents to call for advice.

Parents in the UK are advised to call 0800 996 1000, pressing option 0 followed by option 1.

Customers have also made complaints about the downsizing of Aptamil formula products; the tub size has been reduced from 900g to 800g, but the product still costs around £11.