A lady is a year or so away from retirement. She actually decided to retire early and unfortunately her partner passed away a few months later, so she had to move etc.I helped her to set up universal credit. She gets the housing element and the basic element. She told them when she joined that she wasn't looking for employment. She received a phone call today from a work coach. She now thinks that if she doesn't look for work, she'll lose all her UC. Is this correct? She's not getting any job seekers element or anything. Thank you
Outside of covid, yes this would be correct. The individual element has replaced job seekers even though it is not named as such (it has replaced lots of legacy benefits) and if she is not of retirement age and does not have a reason like disability fir being unable to work, yes she would be expected to look for work to continue receiving the full amount of UC, if she does not she would be sanctioned and receive less, repeated violations of this and they would eventually not pay anything. In the current situation no, but I imagine they will be tightening this soon as more people go back to work.