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Any care workers

(5 Posts)
celebratingrita Sat 25-Jan-20 20:31:50

Dm is a care worker. Her company have said they rolling out time sheets via a mobile app. She doesn't have a smart phone and has asked if they are providing one. The response was pretty much no.

Is this allowed? To require employees to have one and no training on how to use the app.

Dm is really stressing over it, she is in her 70s and not techy at all.

OP’s posts: |
Wheresmymoneygone Sat 25-Jan-20 20:37:50

My mum is a support worker (for the elderly) and they did the same thing a couple of years ago, everything changed from paper to online. All the staff were given work smart phones (nothing fancy just one from tesco etc).

It does seem odd that they won't provide work phones. I don't see why she should have to fork out the money to buy one. Seems a little unfair to me.

Wheresmymoneygone Sat 25-Jan-20 20:38:57

My mum was also given training and shown how to use the phone/app and upload details about her clients/calls and time sheets etc. My mum is the same and not tech savvy at all. She's only just joined whastapp about two months ago.

celebratingrita Sat 25-Jan-20 21:04:31

Thank you so much for your reply. Really appreciate it as not sure what the norm is in the sector. That gives me the confidence to call them up on her behalf and ask pertinent questions. In a nice way of course. I just feel they fob her off. I will also let her know of your reply. Thank you.

OP’s posts: |
Wheresmymoneygone Tue 28-Jan-20 20:07:19

Any news op? Forgot to mention in my last post my mum works in the private sector, not an agency and I know agencies can be right stingy f**kers at times!

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