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Destroyed friend's granite bathroom - help!

(382 Posts)
hertfordshiremum1984 Thu 07-Nov-19 17:20:52

Hello,

I might be clutching at straws here but I wanted some advice. My husband and I are trying to set up a home cleaning business. I got my husband to clean one of my friend's homes and it looks like he damaged the granite surfaces in one of their bathrooms and some wood in another bathroom.

My friend is now asking us to pay for the damage. Does anyone know how much granite costs to repair per square metre and how you go about repairing laminate wood? As of yet we aren't insured. x

Bluewavescrashing Thu 07-Nov-19 17:21:58

Which cleaning agent did he use on each surface?

hertfordshiremum1984 Thu 07-Nov-19 17:23:37

It was called Alkimi bathroom cleaner, an eco cleaning product.

MrsMaiselsMuff Thu 07-Nov-19 17:24:19

In what way has he damaged them?

LizB62A Thu 07-Nov-19 17:25:58

What does it say on the bottle in terms of which surfaces it is suitable/not suitable for ?
Not having insurance from day 1 is a mistake though......

gamerchick Thu 07-Nov-19 17:26:05

How has he damaged them? People try it on all the time.

Also, get insurance. Daft to do stuff like this without it.

hertfordshiremum1984 Thu 07-Nov-19 17:26:06

The surface looks very scratched, like he has used something abrasive on it.

gamerchick Thu 07-Nov-19 17:26:28

And did he?

hertfordshiremum1984 Thu 07-Nov-19 17:27:26

It was a mistake not to get insurance but we did this for friends, we weren't approaching it as a business. My husband was supposed to be 'training' there, they didn't pay us. It is quite a good friend so I don't think she would 'try it on'.

hertfordshiremum1984 Thu 07-Nov-19 17:28:02

He didn't use something abrasive no, just the incorrect product.

hertfordshiremum1984 Thu 07-Nov-19 17:29:52

@LizB62A It does say on the website it isn't suitable it granite but he didn't realise it wasn't granite.

hertfordshiremum1984 Thu 07-Nov-19 17:30:38

@LizB62A Sorry replied too soon. It does say on the website it isn't suitable for granite but he didn't realise it was granite as our friends didn't tell us.

TheMarschallin Thu 07-Nov-19 17:33:21

Stop wriggling.

You need to pay for the damage you have done.

IsabelBigelow Thu 07-Nov-19 17:36:05

I think it’s possible to re-polish granite surfaces. Job for a specialist though.

user1471462428 Thu 07-Nov-19 17:36:45

Nothing suggests she is wriggling!! Her question regards costs.

hertfordshiremum1984 Thu 07-Nov-19 17:37:09

@IsabelBigelow Ok cool. Any ideas about the cost of this?

Luaa Thu 07-Nov-19 17:37:47

Did you take a photo of the damage?how bad is it?

Wilmalovescake Thu 07-Nov-19 17:38:09

It doesn’t matter what it costs- you need to pay it.

And then GET INSURANCE.

Dollymixture22 Thu 07-Nov-19 17:38:58

As it is a close formed, can you ask if it would be covered on their house insurance.

5ey don’t have to lie, a friend visited and cleaned the bathroom. You weren’t paid.

NerrSnerr Thu 07-Nov-19 17:39:11

I haven't told our cleaner what the different surfaces are in the house and they manage to use products that don't damage them and I expect them to use appropriate products. You need to use the right products in the future and pay up.

maternity123qwe Thu 07-Nov-19 17:40:01

Per square m around £300 ....

AiryFairyMum Thu 07-Nov-19 17:41:25

If you weren't being paid and they didn't tell you about the surfaces I'm not sure I'd be so quick to pay for a new bathroom for them.

GinandGingerBeer Thu 07-Nov-19 17:44:29

I have granite and sometimes if it's had something on it it doesn't like which has caused it to go dull I just clean the whole lot down with very hot water to take the residue off then polish it in the usual way with an e cloth and method granite cleaner. Don't know how he could have scratched it with cleaning agent? It's granite! Has the friend sent you pictures?

PotteringAlong Thu 07-Nov-19 17:46:04

It is quite a good friend so I don't think she would 'try it on'.

She’s not trying it on! You damaged her house.

iklboo Thu 07-Nov-19 17:47:31

That was in response to a pp suggesting friend might be trying it on.

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