A couple of months ago we booked a hotel for 2 night for me and dh to get away for a couple of nights child free, used booking.com and stupidly never read the small print. Now we aren't able to go for various reasons, went to cancel it and saw that this booking wasn't free cancellations which means we are still going to get charged whether we go or not? Any ideas? Can't afford to be paying out £200+ for nothing Tia
Not much you can do. Booking.com is very clear about T+C and offers deals with free cancellation at a premium (although usually still good value). You may have some luck with changing the date if you approach the hotel directly but there is no way you will get a refund unless the reason you can't go is something you could claim on travel insurance.