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Weight Watchers

Can't log on?

11 replies

mrsnewfie · 07/12/2015 19:06

Is anyone else having problems logging on to the new WW app? It's driving me crazy!

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Schrodingersmum · 07/12/2015 19:16

Its been off and on for a week, Im an at home member, 11pm last night it alerted me that I would be on the new programme from today all my food values have changed and my only access is this new app that once again went down at dinner time, I am seriously fed up as are many others worldwide

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Nothighgaphere · 07/12/2015 19:27

I'm managing to logon to the website most of the time. Fingers crossed. I didn't even know about a new plan. I forwarded my day to Friday and it seems I now only have 42 weekly points 😭

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mrsnewfie · 07/12/2015 19:35

It's really annoying! Hopefully they get it sorted sooner rather than later!

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Blankiefan · 07/12/2015 20:06

Glad it's not just me. I managed to get onto the desktop,site earlier today but neither my iPhone or ipad are letting me access the app or the mobile site.

Are they communicating anywhere?

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Nothighgaphere · 07/12/2015 20:10

I sent them a fb message. They're giving me a free month. Anyone with any information on smart points?

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didireallysaythat · 07/12/2015 21:47

Do they ever respond ? I've emailed twice about my monthly pass which I paid for 3 weeks ago but haven't received ?

And is the offical ww app better than it was 3 years ago ? The android version used to be crap, very few foods it in, so I have a freebe one whose barcode library is great. But not smart points of course....

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ghostyslovesheep · 07/12/2015 21:47

yes it's great - my no point veg curry suddenly is worth 4 points

I'm very confused by 'no count' as well - listed are things like 'crumpets' but they DO count ...

arrgggggg it's confusing me

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mrsnewfie · 07/12/2015 22:55

The no count looks like slimming world to me with a few differences. I don't mind the change but I'm just getting annoyed that they're seemingly not doing much to sort out the issues!

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Weight gain in pregnancy

Weight gain during pregnancy is one of life's certainties, but studies show that many women don't know how much weight they should be putting on – and could be putting themselves and their baby at risk

mrsnewfie · 07/12/2015 22:59

Oh! I spoke to soon! We have lift off!!

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29PaddingtonSt · 08/12/2015 00:01

Crumpets are on the no count list just as they were on filling and healthy. If you are pointing then you need to point them but if you are having a no count (previously filling and healthy) day then you don't. Hope that makes it clearer!